General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.
PRINTED BY SIMLEX . FOUR ASHES, WOLVERHAMPTON.
August 2002 1366200002-02
Hotpoint guarantee
After Sales Service
“Satisfaction guaranteed or your money back”
We give you a unique ‘satisfaction guaranteed’ promise - valid
for 90 days - after you have purchased your Hotpoint
appliance. If there is a technical problem simply call Hotpoint
Repair service or visit our web-site at
www.theservicecentre.co.uk and where necessary, we will
arrange for an engineer to call. If the technical problem is not
resolved under this guarantee, we will replace your machine
or, if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts
and labour guarantee as well as free replacement parts for the
first 5 years (except microwaves, selected integrated
appliances and cooker hoods, which have a one year
guarantee) provided that they are fitted by a Hotpoint
engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United
Kingdom or Republic of Ireland and is subject to the
following provisions that your appliance:
●
Has been installed and used correctly in accordance with
this instruction booklet.
●
Has been used solely for domestic purposes and is located
on domestic premises (ie. not for commercial or trade
use).
●
Has been properly connected to a suitable electrical
supply voltage as stated on the appliance rating plate.
●
Has not been subject to misuse, accident, modified or
repaired by anyone other than one of our own service
engineers.
For pre purchase information on any other Hotpoint
product,
call: 08701 50 60 70 or visit: www.hotpoint.co.uk
Recycling & Disposal
Information
As part of Hotpoint’s continued commitment to helping the environ-
ment, Hotpoint reserves the right to use quality recycled components
to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully.
To minimise risk of injury to children, remove the door, plug and cut
mains cable off flush with the appliance. Dispose of these parts sepa-
rately to ensure that the appliance can no longer be plugged into a
mains socket, and the door cannot be locked shut.
“No company is better positioned to offer an after sales service on
a Hotpoint appliance than us - the manufacturer”.
As part of our commitment to you, all Hotpoint appliances have the
added benefit of a fully inclusive parts and labour guarantee for the first
12 months. In addition to this you also have the advantage of free
replacement parts for the first 5 years when fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we
offer the following after sales service options:
Repair Service and Information Help Desk
UK: 08709 066066
www.theservicecentre.co.uk
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number
of your appliance.
Available 364 days a year with a fast, effective and value for money
service. We have the largest white goods repair service in the UK with over
1200 of our own fully trained engineers. All repairs include a parts and
labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your
appliance, our operators are on hand with help and advice.
All this ensures that you will receive the best available after sales service
possible.
Extended Warranties
UK: 08709 088 088
www.theservicecentre.co.uk
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your
kitchen, we offer two service cover plans to give you total peace of mind.
●
Repair Protection Plan - FREE service repairs for a single Hotpoint
appliance during the period of cover.
●
Kitchen Cover
- FREE service repairs for all your Hotpoint
appliances less than 8 years old.
Genuine Parts and Accessories
UK: 08709 077 077
www.theservicecentre.co.uk
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our
hotline or through our web site.
Genuine parts and accessories, extended warranties and service
repairs are all
available on our web-site at:
www.theservicecentre.co.uk
