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PROBLEM
POSSIBLE CAUSE AND/OR WHAT TO DO
OVEN
DOES NOT
●
Make sure thermostat capillary bulbs (located in upper portion of oven) are securely
COOK
PROPERLY
held by the mounting clips, are not touching oven sides, and are not coated with anything.
●
Aluminum foil being
used improperly in oven.
. Oven vent blocked on top of range.
. Incorrect cookware being used. Check each cooking section for cookware tips.
Oven bottom not securely seated in position.
●
OVEN TEMP knob set incorrectly or not turned on.
●
Check common baking, roasting and broiling problems on pages 17-20.
DOOR WON’T OPEN
. Door latch moved to the right at beginning of or during broiling can cause door to
DURING BROILING
lock when oven gets hot, Turn oven off and let it cool before attempting to open door.
CLOCK DOES
●
Range electrical plug must be securely seated in a live power outlet. Check for blown
NOT WORK
fuse or tripped circuit breaker.
OVEN LIGHT DOES
●
Bulb may be
or burned out.
NOT COME ON
. Electrical plug must be plugged into a live power outlet.
OVEN WILL NOT
●
Automatic Timer not set or not set properly. The STOP dial must be
SELF-CLEAN
set and advanced at least 1/2 hour beyond the time noted on the START dial.
●
OVEN SET knob must be set at CLEAN setting.
●
Oven door latch not pushed to the right.
STRONG ODOR
●
Improper air/gas ratio in oven. Adjust oven burner air shutters—see page 28.
If
you need more help.. call,
free:
GE Answer Center”
800.626.2000
consumer information service
If You Need Service
To obtain service, see your warranty
NEXT, if you are still not pleased,
FINALLY, if your problem is still
on the back page of this book.
write
the details—including
not resolved, write:
We’re proud of our service and
your phone number—to:
Major Appliance
want you to be pleased. If for some
Manager, Consumer Relations
Consumer Action Panel
reason you are not happy with the
Hotpoint
20 North Wacker Drive
service you receive, here are three
Appliance Park
Chicago, Illinois 60606
steps to
for further help.
Louisville, Kentucky 40225
FIRST, contact the people who
serviced your appliance. Explain
why you
not pleased. In most
cases, this will solve the problem.