18
GB
Service
This appliance conforms to the following EU directives:
- 2006/95/EC (Low Voltage Directive)
- 2004/108/EC (Electromagnetic Compatibility Directive).
Information on recycling and disposal
As part of our continual commitment towards environmental protection, we reserve the right to use recycled quality components to
reduce costs for our customers and to minimise materials wastage.
• Disposing of the packaging materials: follow local regulations to allow for recycling of packaging materials.
• In order to minimise the risk of injury to children, remove the door and plug, then cut the power supply cord flush with the ap-
pliance. Dispose of these parts separately to prevent the appliance from being connected to a power supply socket.
Disposal of old household appliances
European Directive 2012/19/EC concerning Waste Electrical and Electronic Equipment (WEEE) states that household
appliances should not be disposed of using the normal solid urban waste cycle. Exhausted appliances should be collected
separately in order to optimise the cost of re-using and recycling materials comprising the machine, while preventing
potential damage to public health and the environment. The crossed-out wheeled bin symbol appears on all products to
remind owners of the obligations regarding separate waste collection.
Owners should contact their local authorities or appliance dealers for further information concerning the correct disposal of hou-
sehold appliances.
Before contacting the Technical Assistance Centre:
• Follow the troubleshooting guide to check whether pro
-
blems can be solved personally
(see Troubleshooting).
• If not, switch the dryer off and contact the Technical Assi
-
stance Centre closest to you.
Spare parts
This dryer is a complex machine. Attempting to repair it per
-
sonally or with the aid of an unqualified personnel may put
the safety of people at risk, damage the machine or invalida-
te the spare parts guarantee.
Always contact a qualified technician when experiencing
problems with this machine.
Essential Contact Information
HOTPOINT SERVICE -
Service You Can Rely On
At Hotpoint we pride ourselves on offering our customers the best service we possibly can, wherever you are in the UK and Ireland.
Rest assured though, no one knows a Hotpoint appliance better than we do and our service is second to none…
Wherever you are we can be there – we have over 1,000 highly skilled Hotpoint engineers covering the whole of the UK and Ireland
ensuring fast, reliable, local service.
‘Right first time’ – our engineers have the latest tools to help get your Hotpoint appliance back up and running the first time we visit.
Experts in our field – all of our engineers are trained to the highest standard at our Hotpoint Training Centre of Excellence with unri
-
valled expertise and product knowledge.
Skilled staff – we have over 400 skilled UK based call centre staff, dedicated to offering you excellent service 364 days a year.
Telephone in the United Kingdom: 08448 224 224
Telephone in the Republic of Ireland: 0818 313 413
www.hotpointservice.co.uk
Please note:
Our advisors will require the following information:
•
name, address and postal code
•
telephone number
•
type of malfunction
•
date of purchase
•
model number
•
serial number
This information can be found on the data plate located
behind the door.
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