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TROUBLESHOOTING
THE HOTPOD wON’T LIGHT
Is your wood wet?
Unseasoned or wet wood with too high moisture content can be difficult or impossible
to light. This is not good for you, your neighbours, your Hotpod or the flue. If you do
manage to get the fire lit, the tarry moisture which leaves the firebox can condense in
your chimney and can eventually lead to blockages and increase the risk of a chimney
fire. Only use dry well seasoned wood or solid mineral fuel in your Hotpod (see
recommended fuels, page 19).
Is your grate blocked?
If the grate is blocked, either with too much ash on top or an over-full ash pan
blocking the air from below, it prevents combustion air from reaching the fire. Always
ensure that the ash pan is not over-full and use the Hotrod poker to riddle the ash
from on top of the grate.
Is your flue blocked?
Insufficient flue draught can cause any stove to be sluggish and can be dangerous
particularly if it causes flue gases to leak into the room instead of going up the
chimney. If you smell smoke or smoke visibly vents into the room from the fire-door
when open for lighting or refuelling, this would suggest insufficient draught either from
a blockage in the stove itself or in the flue.
Check inside the Hotpod for any blockages, remove and clean the baffle plate (see
pages 14 and 15). If there are definitely no blockages in the Hotpod body, then it is
time to call the chimney sweep and have your flue inspected.
DO NOT USE THE HOTPOD UNTIL THE PRObLEM IS fOUND AND RESOLVED.
SEE PAGES 9 & 10 fOR INfORMATION ON THE fLUE.
THE HOTPOD GETS TOO HOT/ wON’T SHUT DOwN:
Are you using the correct fuels?
See page 19 for fuel information
Is your ash-pan closing properly?
Remove the ash-pan and clean out the ash compartment. Sometimes a build up of ash
at the back can prevent the drawer from closing fully. Check the condition of the ash-
pan rope seal and replace if necessary.
Is the primary air valve (the big one) able to close fully?
When fully closed (turned clockwise) the primary air valve should have no air gap
between the knob and the valve body. The secondary air valve (the small one) is made
with a 4mm air gap for efficiency and the air wash so will never close fully.
Is your flue draught too high?
Too much flue draught can draw too much air through the fire even when fully closed
down. The Hotpod is designed for a flue draught of 12Pa (see page 9). This is a better
problem to have than too little flue draught as it can be solved by fitting a flue draught
regulator in the flue above the Hotpod which enables excess draught to be drawn into
the flue from the room through an adjustable flap instead of through the Hotpod. Ask
your stove installer or local chimney sweep for details.
Have a look at the Hotpod Owners pages on our website for frequently asked
questions.
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