EN
12
2.4GHZ TROUBLESHOOTING GUIDE
Problem
Possible Cause
Solution
The system
will not
connect
Your transmitter and receiver
are too close together
Move transmitter 8 to 12 feet away
from receiver
You are near metal objects Move to an area with less metal
The receiver is bound to a
different model memory
Make sure the correct model memory is
active in your transmitter
Your transmitter was placed
into bind mode and is no
longer bound to your receiver
Rebind your transmitter and
receiver, and then re-calibrate
The receiver
goes into
failsafe a
short distance
away from the
transmitter
Check for damage on the
receiver antenna
Make sure your receiver antenna
is protected and located as high as
practical
Replace the receiver or contact
Horizon Product Support
The receiver
stops
responding
during
operation
Low receiver battery
voltage. If the battery
voltage is low, it may drop
below 3.5V momentarily,
causing the receiver to
brown-out, then reconnect
Charge the receiver or vehicle
battery. Spektrum receivers require
at least 3.5V to operate
Loose or damaged wires
or connectors between
battery and receiver
Check the wires and connection
between the battery and receiver. Repair
or replace wires and/or connectors
TELEMETRY TROUBLESHOOTING GUIDE
Problem
Possible Cause
Solution
No telemetry
options are
available in the
transmitter
You are using a
transmitter that does not
include telemetry features
Consider changing to a
transmitter which includes
telemetry
Your transmitter is in
5.5ms mode
Select a different DSMR protocol,
rebind and then recalibrate
The telemetry
screen is blank
The telemetry screen needs
to be confi gured in the
transmitter telemetry menu
Confi gure the telemetry
screen
SMART battery
information is not
coming through
telemetry
Not using a SMART
compatible ESC or
receiver
An SMART ESC and receiver
are required for SMART
Battery data to be sent
through telemetry
SMART Throttle
ESC data is not
coming through
telemetry
Throttle lead from the
ESC is not plugged into
the correct port on the
receiver.
Connect the ESC to the Throttle
(THR) port on the receiver. No
other ports support SMART
Technology.
