21
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involved in a warranty claim. Service or replacement decisions
are at the sole discretion of Horizon. Proof of purchase is
required for all warranty claims. SERVICE OR REPLACEMENT AS
PROVIDED UNDER THIS WARRANTY IS THE PURCHASER’S SOLE
AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN
CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR
ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no
event shall the liability of Horizon exceed the individual price of the
Product on which liability is asserted. As Horizon has no control
over use, setup, final assembly, modification or misuse, no liability
shall be assumed nor accepted for any resulting damage or injury.
By the act of use, setup or assembly, the user accepts all resulting
liability. If you as the purchaser or user are not prepared to accept
the liability associated with the use of the Product, purchaser is
advised to return the Product immediately in new and unused
condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific legal
rights, and you may also have other rights which vary from state
to state. Horizon reserves the right to change or modify this war-
ranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
warranty support or service. Once assembly, setup or use of the
Product has been started, you must contact your local distributor
or Horizon directly. This will enable Horizon to better answer your
questions and service you in the event that you may need any
assistance. For questions or assistance, please visit our website
at www.horizonhobby.com, submit a Product Support Inquiry, or
call the toll free telephone number referenced in the Warranty
and Service Contact Information section to speak with a Product
Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compli-
ant in the country you live and use the Product in, please use
the Horizon Online Service Request submission process found
on our website or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product securely using a
shipping carton. Please note that original boxes may be included,
but are not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides tracking and
insurance for lost or damaged parcels, as Horizon is not respon-
sible for merchandise until it arrives and is accepted at our facility.
An Online Service Request is available at http://www.horizonhobby.
com/content/service-center_render-service-center. If you do not
have internet access, please contact Horizon Product Support to
obtain a RMA number along with instructions for submitting your
product for service. When calling Horizon, you will be asked to
provide your complete name, street address, email address and
phone number where you can be reached during business hours.
When sending product into Horizon, please include your RMA
number, a list of the included items, and a brief summary of the
problem. A copy of your original sales receipt must be included
for warranty consideration. Be sure your name, address, and RMA
number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any
issue with a LiPo battery, please contact the appropriate Horizon
Product Support office.
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