28
9.3 Errors
Code
Name
Description
Consequence/action
CHG_E001
ComErrorOptionBoard
Error in communication with
option board
Restart the system.
CHG_E002
ComErrorGM2Battery
Communication fault with
GM2 battery
The charger stops charging. Inspect the signal cable between battery and
charger to ensure a signal is being generated.
CHG_E003
ComErrorDABattery
Communication fault with
trak | collect on the battery
The charger stops charging. Inspect the signal cable between battery and
charger to ensure a signal is being generated.
CHG_E004
SDCardFullError
The SD card is full
The charger stops charging.
CHG_E005
PilotError
Pilot function fault
The charger will not start a charge. Inspect the signal cable between
battery and charger.
CHG_E006
TrakAirError
Frequent trak | air-failure
Visual inspection of the electrolyte circulation system. Is the hose torn?
This message has to be reset by HOPPECKE Service.
CHG_E007
UnknownBatteryError
Battery not recognised
The charger will not start a charge. Incorrect battery connected.
CHG_E008
The service interval has
expired
Please notify the HOPPECKE service technician.
CHG_E009
VoltageImplausible
Battery-charger voltage
difference too high
The charger will not start a charge. Possible connection of an incorrect or
faulty battery. Please notify the HOPPECKE service technician.
CHG_E010
HardwareErrorInterface-
Board
Reference voltage not availa-
ble on the interface board
The charger will not start a charge.
Please notify the HOPPECKE service technician.
CHG_E011
BatteryErrorGM2Battery
Battery fault on GM2 battery The charger will not start a charge.
Please notify the HOPPECKE service technician.
CHG_E012
ChargeProfileLimitExceeded A charge profile limit has
been exceeded (high or low)
The charger will not start a charge.
Please notify the HOPPECKE service technician.
CHG_E013
InvalidConfiguration
Invalid configuration file
found or no configuration
The charger will not start a charge.
Please notify the HOPPECKE service technician.
CHG_E014
PowerQualityLow
Poor quality AC grid
Check that the power supply is correct. Restart the system.
CHG_E015
ComErrorPRISMBattery
Error in communication with
PRISM battery
N/A
CHG_E016
BatteryErrorPRISMBattery
Battery error from PRISM
battery
N/A
CHG_E017
DisconnectError
Disconnected
while current active
Disconnect the battery completely.
CHG_E018
HardwareMismatch
Different power module
types detected
Restart the system.
CHG_E019
InvalidProtocolVersion
Invalid version of the CAN
protocol
N/A
CHG_E020
WrongPowerModuleFirm-
ware
Incorrect firmware for power
electronics
Restart the system.
CHG_E021
TemperatureErrorBattery
The measured temperature
has exceeded the configured
threshold
Check the operational environment. Restart the system.
CHG_E022
ErrorBatteryElectrolyte
Electrolyte level too low
Disconnect the battery. Review the electrolyte level. Restart the system.
CHG_E023
ComErrorBatteryInterface-
Board
No AlivePing has been
received for 3 s
Check cable connection to battery controller. Restart the system.
CHG_E024
ComErrorTrakCom
Values outside of tolerance
Restart the system.
CHG_E025
WrongTrakCOMFirmware
Unknown firmware
Check the firmware. Restart the system.
CHG_E027
PlugWearError
Connector wear fault
Disconnect the battery. Restart the system.
If necessary, reset plug wear in the Service menu.
CHG_E028
NoPowerModulFound
No power electronics found Check the power modules. Restart the system.
CHG_E029
ComWarningStatusBoard
PowerMaster
communication fault
Restart the system.
CHG_030
Power modules have been
temporarily disabled due
to the safety function being
triggered
Restart the system.
Содержание trak HF premium
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