7
Rug and floor nozzle
To maintain cleaning effectiveness of
your rug and floor nozzle, the brushes
may need to be replaced occasionally.
See your nearest Hoover Factory Service
Center or Authorized Warranty Service
Dealer (Depot) for new brushes
Lubrication
The motor is equipped with two bearings
that contain sufficient lubrication for the
life of the motor. The addition of lubricant
could cause damage. Therefore, do not
add lubricant to the motor bearings.
Problem: Cleaner won’t run
Problem: Cleaner won’t pick up
Problem: Nozzle won’t pick up
Possible cause
Possible solution
• Not firmly plugged in
•
Plug in firmly
• No voltage in wall plug
•
Check fuse or breaker
• Blown fuse/tripped breaker
•
Replace fuse/reset breaker
Possible cause
Possible solution
• Bag full
•
Replace paper filter bag
• Bag not opening
•
Open bag by pulling folds
• Blockage in nozzle,hose or
attachments
•
Remove blockage (see “Clearing
blockages” section)
• Secondary filter dirty
•
Clean or replace filter
Possible cause
Possible solution
• Nozzle brush worn
•
Replace brush
4. If you have
a problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest
Hoover Factory Service
Center or Authorized Hoover
Warranty Service Dealer (Depot)
by:
• checking the Yellow Pages
under “Vacuum Cleaners -
Household” OR -
• checking the list of Factory
Service Centers provided
with this cleaner OR -
• calling 1-800-944-9200 for an
automated referral of
authorized service outlet
locations (U.S. only) OR -
• checking the Service section of
The Hoover Company online at
www.hoover.com
Please do not
send your cleaner to The
Hoover Company in North Canton for
service, this will only result in delay.
If further assistance is needed,
contact The Hoover Company
Consumer Response Center,
North Canton, Ohio 44720,
Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete
model number when
requesting information or ordering parts.
(The model number appears on the
bottom of the cleaner.)
4-1
4-2
A
Clearing blockages
Remove larger items from carpet and
other surfaces before vacuuming to help
prevent blockages in hose, wands or
nozzle connector, and to maintain
cleaning effectiveness of your cleaner.
To check for blockages, proceed with
each of the following steps until the
blockage is found.
1.
Turn cleaner OFF and disconnect
wands from hand grip.
2. Turn cleaner ON and check hose end
for suction. Turn cleaner OFF and
remove any blockages.
3. Remove nozzle from wands and
attach wands to hose. Turn cleaner ON
and check for suction.
Turn cleaner OFF and remove any
blockages.
4. Before attaching nozzle to wands,
check nozzle connector (A).
Look into nozzle connector and remove
any blockages.
