Conditions of warranty
Your Hoover cleaner, in the case of domestic use, has a one year
parts and labour warranty against product defects and failures when
the product is used in accordance with the terms and conditions of
this warranty statement.
This warranty commences from the original date of purchase and is
not transferable; please retain your original proof of purchase for any
warranty claims. This warranty is valid only in the country where the
cleaner is purchased.
The cleaner must be operated in accordance with these instructions
and used only for domestic household cleaning to remove DRY dirt
and dust from household carpets, flooring and fabrics. This cleaner
is not fit to be used as an industrial cleaner, and is not designed for
the collection of vitreous building material including particle board,
construction products and similar products such as wood/fibres,
cement, fillers, fibre glass etc. or excessive or frequent sand. The
infrequent pick-up of these materials in these circumstances may be
harmful to your cleaner and may void the manufacturer’s warranty.
Accessories and consumables including dust bags and filters,
unless defective in manufacture, are not subject to this warranty. In
order to prolong the life of accessories and consumables, regular
care and maintenance is recommended.
When properly used and cared for, your cleaner will render excellent
service; refer to the instruction manual for further details, as misuse
or failure to follow the instructions makes this warranty void.
In the event of service or advice being needed, please contact
Electrical Home-Aids Pty Ltd, Ground Level, Building 3, Brandon
Business Park, 530 Springvale Road, Glen Waverley Victoria 3150,
or on 1300 360 845, Monday-Friday 9am-5pm EST. The decision
to repair or replace the cleaner is at the sole discretion of Hoover
Floorcare. If Hoover Floorcare decide to repair or replace the cleaner,
it will do so at its own cost.
Hoover Floorcare is unable to accept responsibility under this
warranty for any repair work not carried out by an authorised Hoover
Service Agent or from the use of non-genuine parts. If any part is
no longer available or manufactured, Hoover Floorcare will replace it
with a genuine functional replacement part. This warranty does not
apply to the cost of replacing any parts of the product due to normal
wear and tear, alterations, improper installation, physical abuse,
misuse or accidental damage. Any transportation costs involved in
the repair of defective parts shall be borne by the claimant.
If proof of purchase cannot be provided at the time of a warranty
claim or service, any work carried out on the cleaner is chargeable.
The repair or replacement of the cleaner under this warranty does
not extend the original period of warranty.
The benefits conferred by this warranty are in addition to all other
rights and remedies in respect of the product as outlined under the
Competition and Consumer Act and other State and Territory laws.
“Our goods come with guarantees that cannot be excluded in
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.”
Call Hoover Customer Floorcare
with any product queries
Australia
1300 360 845
New Zealand
0800 387 442
To find out more about our range,
visit:
www.hoover.com.au
www.hoover.co.nz
email:
V1 08/17
SAVE TIME, REGISTER WARRANTY ONLINE!
www.hoover.com.au
and
www.hoover.co.nz
paws & claws
Powerful Cyclonic Bagless Vacuum
* Two year warranty on parts and labour excluding the battery which is one year warranty.
