If you have a
problem
Problem: Cleaner won’t run
Problem: Suction low
Possible cause
Possible solution
• Not firmly plugged in
•
Plug in firmly
• No voltage in wall receptacle
•
Check fuse or breaker
• Blown fuse/tripped breaker
•
Replace fuse/reset breaker
• Thermal protector activated
•
Allow thermal protector to cool for
30 minutes (this will allow the ther-
mal protector to reset).
Possible cause
Possible solution
• Filter dirty
•
Clean filter
• Obstruction in hose or cleaning
tools
•
If the blockage is in the hose,
dis-
connect hose from power unit.
Insert a long blunt item, such as a
broom handle, to clear the block-
age.
•
Check tools, wands, etc. for
blockages.
• Dirt container full or misposi-
tioned
•
Check to see if the dirt container
needs to be emptied.
•
Check to see if the dirt container
is properly positioned and secure-
ly attached.
If a minor problem develops, it usually
can be remedied quite easily when the
cause is found by using the check list
below.
6
Thermal protector
An internal thermal protector has been
designed into your cleaner to protect it
from overheating.
When the thermal protector activates,
the cleaner will stop running.
If this
happens, proceed as follows:
1.
Turn the cleaner OFF and discon-
nect it from the electrical outlet.
2. Check filter for dirt accumulation.
3. Refer to “Suction low” section under
“If you have a problem”.
4. When cleaner is unplugged and the
motor cools for 30 minutes, the thermal
protector automatically resets and clean-
ing may continue.
If the thermal protector continues to acti-
vate after following the above steps,
your cleaner may need servicing (see
“Service” section).
Lubrication
The motor is equipped with bearings
that contain sufficient lubrication for the
life of the motor. The addition of lubricant
could cause damage.
Therefore, do not
add lubricant to motor bearings.
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest
Hoover Factory Service Center
or Authorized Hoover Warranty
Service Dealer (Depot)
by:
• checking the Yellow Pages under
“Vacuum Cleaners - Household”
OR-
• checking the list of Factory Service
Centers provided with this cleaner
OR-
• checking the Service section of
The Hoover Company on-line at
www.hoover.com
OR-
• calling
1-800-944-9200
for an auto-
mated referral of authorized ser-
vice outlet locations (U.S. only).
Do not
send your cleaner to The Hoover
Company in North Canton for service, as
this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720 Phone: 330-499-9499.
In Canada,
contact Hoover Canada,
Burlington, Ontario L7R 4A8
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete
model number when request-
ing information or ordering parts. (The
model number appears on the side of
the unit.)
