Call Hoover Floorcare
with any product queries
Australia 1300 360 845
To find out more about our range,
visit: www.hooverfloorcare.com.au
email: [email protected]
Your Hoover cleaner, in the case of domestic use, has a two
year parts and labour warranty against product defects
and failures when the product is used in accordance with
the terms and conditions of this warranty statement.
This warranty commences from the original date of
purchase and is not transferable; please retain your original
proof of purchase for any warranty claims. This warranty is
valid only in the country where the cleaner is purchased.
This cleaner must be operated in accordance with these
instructions and used only for domestic household
cleaning to remove DRY dirt and dust from household
carpets, flooring, walls and fabrics. This cleaner is not fit
to be used as an industrial cleaner hence will void the
manufacturer’s warranty if used inappropriately.
Accessories and consumable including Brushes, Squeegees,
Pads, Nozzles, Filters and Dust Bags, unless defective in
manufacture, are not subject to this warranty. In order to
prolong the life of accessories and consumables, regular
care and maintenance is recommended.
When properly used and cared for, your cleaner
will render excellent service; refer to the instruction
manual for further details, as misuse or failure to
follow the instructions makes this warranty void.
In the event of service or advice being needed, please
contact Hoover Floorcare Asia Pacific Pty Ltd, Level 1,
Building 2 Brandon Park Business Park, 530 Springvale Road,
Glen Waverley Victoria 3150, or on 1300 360 845, Monday-
Friday 9am-5pm EST. The decision to repair or replace
the cleaner is at the sole discretion of Hoover Floorcare. If
Hoover Floorcare decide to repair or replace the cleaner, it
will do so at its own cost.
Conditions of warranty
Hoover Floorcare is unable to accept responsibility under this
warranty for any repair work not carried out by an authorised
Hoover Service Agent or from the use of non-genuine parts. If any
part is no longer available or manufactured, Hoover Floorcare
will replace it with a genuine functional replacement part. This
warranty does not apply to the cost of replacing any parts of
the product due to normal wear and tear, alterations, improper
installation, physical abuse, misuse or accidental damage.
Any transportation costs involved in the repair of defective
parts shall be borne by the claimant.
If proof of purchase cannot be provided at the time of a
warranty claim or service, any work carried out on the
cleaner is chargeable.
The repair or replacement of the cleaner under this
warranty does not extend the original period
of warranty.
The benefits conferred by this warranty are
in addition to all other rights and remedies in
respect of the product as outlined under the
Competition and Consumer Act and other State
and Territory laws.
“Our goods come with guarantees that cannot
be excluded in the Australian Consumer Law.
You are entitled to a replacement or refund for
a major failure and for compensation for any
other reasonably foreseeable loss or damage.
You are also entitled to have the goods
repaired or replaced if the goods fail to be of
acceptable quality and the failure does not
amount to a major failure.”
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