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TROUblE ShOOTINg

Should you have any problem with you cleaner, follow this simple check list before calling the Hoover 

Customer Service Centre:

A.  Cleaner does not switch on.

 

Check if the cleaner is charged.

B.  Loss of suction or no suction

 

Empty the dust container and wash the filter

 

Remove nozzle and check for any blockages in the duct.

C.  Batteries cannot be charged.

 

This may be a result of very long storage periods (over half year).

 

Contact Hoover customer service to arrange battery replacement.

 

If the problem persists contact the Hoover customer service centre.

Battery Replacement

For reasons of safety the Lithium-Ion batteries in this cleaner are only replaceable by a Hoover Service 

engineer. When the batteries fail to maintain charge, please contact the Hoover Customer Service Centre 

to arrange a replacement. 

End of Product Life Battery Disposal

If the cleaner is to be disposed off the batteries should be removed. Used batteries should be taken to 

a recycling station and not disposed whit household waste. To remove the batteries, please contact the 

Hoover Customer Service Centre or proceed according to the following instructions:

IMPORTANT: 

Always fully discharge the batteries before removal and ensure charger is unplugged.

1.  Run the unit until the batteries are completely empty.

2.  Release the handheld unit from the main body of the cleaner.

3.  Press the dust container release button and remove the dust container.

4.  Remove 6 screws and open the unit. 

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5.  Remove the motor /battery housing and disconnect the cables.

6.  Remove the batteries from the housing.

Note: 

Should you experience any difficulties in dismantling the unit or for more detailed information 

about treatment, recovery and recycling of this product, please contact your local city office, your 

household waste disposal service.

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Always replace parts with genuine Hoover spares. These are available from your local Hoover dealer or 

direct from Hoover. When ordering parts always quote your model number.

Consumables

• 

Pre motor Cloth Filter   S120   35601696

• 

Agitator                             Y35     35601695

Your guarantee

The guarantee conditions for this appliance are as defined by our representative in the country in which 

it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance 

was purchased. The bill of sale or receipt must be produced when making any claim under the terms of 

this guarantee.

Subject to change without notice.

INFORMATIONS IMPORTANTES

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