FAQ
Q: Why can’t my device read the USB drive when it’s plugged in?
A: You must install the “iPlugmate” APP on your device first before using
the USB drive.
Q: Can I use the iPlugmate drive with my iPhone 4/4s?
A: You can use it with your iPhone 4/4s if you use a lightning adapter
and also if you update your iOS to version 7.1 or above.
Q: Can I use the iPlugmate drive disk space for installing APPs?
A: The USB drive is for transferring files only. You cannot install APPs with it.
Warranty
HooToo products are covered by a 12 month limited warranty from the
date of its original purchase. If any problems occur, please contact our
support team.
We can only provide after sales service for products that are sold by
HooToo or HooToo authorized retailers and distributors. If you have
purchased your unit from a different place, please contact your seller for
return and warranty issues.
Support
For technical support and customer service, please contact us by email at
Or call us on: 1-888-456-8468 ext: 4 (10:00 -17:30 PST, Monday-Friday)
US ONLY.
For more information, please visit our website: www.hootoo.com.
