7
If you have difficulty with your thermostat, please try the following suggestions.
Most problems can be corrected quickly and easily.
Display is
blank
• Check circuit breaker and reset if necessary.
• Make sure all wires are inserted correctly into wall plate
connector.
• Make sure thermostat is clamped properly to wall plate.
Operating
modes do not
respond
• Make sure the desired temperature is set lower than the
inside temperature.
• Check circuit breaker and reset if necessary.
• Check if pre-wet function is active (wait 2 minutes to
complete Pre-wet function).
• Verify if timer is active.
• Verify if Schedule is active.
Temperature
settings do
not change
• Make sure temperature is set to acceptable ranges: 68F to
95F (20C to 35C).
Room
temperature is
not displayed
or is not a real
temperature
• Remove the thermostat from the wall plate for 1 minute,
then install it again.
• Complete initial set up until the Home screen is shown.
• Wait 5 minutes to have an accurate temperature displayed.
• If the thermostat is removed from the wall plate, user
doesn’t need to run auto-calibration process indicated in
the installation manual again.
• If “- -” is shown as room temperature, the temperature
sensor has irreversible damage and Auto Mode is no longer
available. The rest of the operation modes are functional.
Troubleshooting