Honeywell EQUIP HCD554IP Скачать руководство пользователя страница 48

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Troubleshooting

If your internet security settings are set to “Prompt” you to install ActiveX controls, you
may see a warning similar to

Figure A-2

. Click Install to install the ActiveX control. See

Installing Honeywell IP (ActiveX Plug-in)

on page

for the installation procedure.

Figure A-2

Install Unknown Software Prompt

Ensure that the network cable from the camera is connected to both the camera and
the network.

Problem: Cannot Connect to a Device

When the following message (

Figure A-3

) displays in the status bar of the IP Utility, your

device connection is limited. Usually this warning state indicates that your PC and the
device you are connecting to are on different subnets. Contact your network administrator
for help to resolve your network issue(s).

Figure A-3

Limited or No Connection Message

Содержание EQUIP HCD554IP

Страница 1: ...Document 800 00250 Rev C 08 08 Reference Guide EQUIP Series IP Camera NTSC PAL HCD554IP HCD554IPX HCS554IP HCS554IPX ...

Страница 2: ...e Revisions A 08 07 New document Pre release version B 02 08 Production released version of the manual C 08 08 Revised production released version for technical review comments Add trademark to EQUIP updated back cover 2 ...

Страница 3: ...ing the Lens 14 Adjusting the Back Focus 15 Mounting the Camera 15 Wiring 16 Connecting Video 16 Connecting Power 17 Connecting Alarms 18 Connecting Audio 20 Restore Factory Defaults 20 3 Configuring Network Settings 21 Preparing the Honeywell IP Utility 21 System Requirements 21 Installing the IP Utility 22 Uninstalling the IP Utility 22 User Profiles 23 Logging On to the IP Utility 23 Changing t...

Страница 4: ...in 35 Navigating the User Interface 36 Live View 37 Device Settings 37 Compression Settings 39 Compression Settings 40 Audio Settings 40 Camera Setup 40 Auto Exposure 41 White Balance 42 Video Analytics 43 Video Blurring 44 Camera Blinding 45 Camera Field of View Change 46 Appendix A Troubleshooting 47 Technical Support 47 Problem Web Client Does Not Display the Expected Video 47 Problem Cannot Co...

Страница 5: ...e 3 5 IP Network Settings Obtained Manually 28 Figure 3 6 IP Utility Firmware Upgrade 29 Figure 3 7 Changing Web Client User Passwords 30 Figure 4 1 Internet Options 32 Figure 4 2 Security Settings 33 Figure 4 3 Logon Screen 34 Figure 4 4 Honeywell IP Installation ActiveX Plug in 35 Figure 4 5 Web Client Administrator User 36 Figure 4 6 Web Client Guest User 37 Figure 4 7 Device Settings 38 Figure...

Страница 6: ...6 Figures ...

Страница 7: ...edures for installing cameras lens adjustment and setting up a network camera environment Chapter 3 Configuring Network Settings describes how to install and use the Honeywell IP Utility application Chapter 4 IP Camera Web Client describes how the Web Client application is used to view video and configure the available settings for the network camera Appendix A Troubleshooting lists common problem...

Страница 8: ... installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation RISK OF ELECTRICSHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE THE C...

Страница 9: ...er declares that the equipment supplied with this guide is compliant with the essential protection requirements of the EMC directive 89 336 EEC and the Low Voltage Directive LVD 73 23 EEC conforming to the requirements of standards EN 55022 for emissions EN 50130 4 for immunity and EN 60950 for Electrical Equipment safety Warranty and Service Subject to the terms and conditions listed on the Produ...

Страница 10: ...10 ...

Страница 11: ...els Figure 1 1 Camera Overview Table 1 1 Network Camera Model Numbers Model Number Description HCD554IP True Day Night Network Camera NTSC Analog output HCD554IPX True Day Night Network Camera PAL Analog output HCS554IP Day Night Network Camera NTSC Analog output HCS554IPX Day Night Network Camera PAL Analog output Reset button restores factory default settings CS lens mount Lens connector for Aut...

Страница 12: ...7 lux color 0 2 lux B W HCD554IP or 0 5 lux B W HCS554IP Compatible with Manual Iris lens or DC Iris lens True color reproduction from various light sources All camera functions including ELC ALC AGC BLC Day Night White balance can be controlled by remote site through Ethernet Real time encoding 25 30 FPS PAL NTSC in all resolutions Supports MPEG4 encoding Bi directional audio communication One al...

Страница 13: ... Everything Check that the items received match those listed on the order form and packing slip The packing box should include in addition to this User Guide One fully assembled network camera 3 pin terminal block for Power input 4 pin terminal block for Alarm input output One product warranty One CD containing the software If any parts are missing or damaged contact the dealer you purchased the c...

Страница 14: ...eatherproof enclosure such as Honeywell s HHC12 camera housing with your network camera See www honeywellvideo com for information on Honeywell weatherproof enclosures and mounting brackets Installation Selecting the Lens The network camera supports the use of a manual iris lens or DC Direct Drive iris lens When using a DC iris lens it should be connected to the camera through the 4 pin square soc...

Страница 15: ...ing the Camera Mounting points are provided on the top and bottom of the camera and are used to mount the camera on a bracket or tripod for indoor applications They are designed to accept standard sized mounting bolts 1 4 x 20 The mounting bracket must be capable of supporting the weight of the camera and its lens Caution Some installation codes state that the mounting bracket must be capable of s...

Страница 16: ...eeded Connect the VIDEO connector on the rear of the camera to the video input connector on your spot monitor Use standard size mounting bolts 1 4 x 20 to mount the camera on a bracket or tripod IN O U T IN O U T E T H E R N ET V ID E O G N D G N D A C 2 4 V D C 1 2 V O U T IN A L A R M A U D IO P O W E R Connect to spot monitor 24 VAC 12 VDC power Audio line level input and output connections 600...

Страница 17: ...ct more than one type of power supply at the same time WARNING The use of a CSA Certified UL Listed Class 2 power supply is required to ensure compliance with electrical safety standards Note Check the power source from the external power supply before applying power to the camera 1 Connect the camera to a power supply appropriate for your installation 12 VDC or 24 VAC power supply proceed to step...

Страница 18: ...secure installations surface mounted cables should be protected by plastic or metal cable covers Caution Installation must be performed by a qualified service technician The proper wire gauge for the distance and number of cameras must be determined to maintain 12 VDC 24 VAC at each camera Caution When powering the camera from 24 VAC a UPS source should be considered to ensure satisfactory perform...

Страница 19: ...moving IR cut filter when there is a change in state from Normally Open to Normally Closed see Device Settings on page 37 for more information In this way the moving IR cut filter and the day night operation of the camera can be synchronized with external lighting changes using a common controller such as a photocell or timer Figure 2 5 Normal Alarm States Connect external devices such as sirens o...

Страница 20: ...g any audio source that provides an industry standard line level input 3 5 mm jack The camera can also receive audio from the client PC and provide an industry standard line level output 3 5 mm jack suitable to connect to audio devices Audio input and output have 600 Ohm impedance See Audio Settings on page 40 to configure audio options Restore Factory Defaults Your network camera has a Factory Re...

Страница 21: ...k cameras and configure their settings you must first install the IP Utility After installing and logging on you can set the passwords for users in order to control access to the IP Utility Note Before installing and using the Honeywell IP Utility make sure that your camera is connected to your network through an Ethernet cable see Network RJ 45 Ethernet Connection on page 17 System Requirements T...

Страница 22: ...ion is complete a Honeywell IP Utility icon appears on your desktop Double click the icon to launch the IP Utility Note If Bonjour is not detected on the target computer then it will also be installed during the IP Utility installation Uninstalling the IP Utility The IP Utility can be removed Using the Start menu Using the Control Panel Note When removing the IP Utility you are given the option to...

Страница 23: ...rk settings there are no such restrictions The following table describes the roles and privileges for these users Logging On to the IP Utility To Log On to the IP Utility 1 Click Start and then select Programs Honeywell Video Systems EQUIP Series IP Utility OR Double click on the desktop The logon screen appears Figure 3 1 Table 3 2 User Roles and Privileges User Role Privileges Administrator View...

Страница 24: ...hanging the User Password To Change a User s Password 1 Click Start and then select Programs Honeywell Video Systems EQUIP Series IP Utility OR Double click the IP Utility icon on your desktop 2 The logon dialog box appears see Figure 3 1 3 Click Change Password The IP Utility password dialog box Figure 3 2 appears Figure 3 2 IP Utility Change Password Dialog Box 4 Select the Username 5 Type the c...

Страница 25: ...uration and user settings through the Title bar Discovery pane Tabs and Status bar see Figure 3 3 Figure 3 3 IP Utility User Interface The About menu on the Title bar provides info on which version of software is being used The Discovery pane lists the IP devices found on the network and enables the user to connect to them From the System tab network settings can be edited and firmware upgrades pe...

Страница 26: ...ed in the LAN router switch to discover the devices beyond the subnet Note Contact your network administrator if you have any questions regarding your local area network LAN or any other network related issues Connecting to Devices Before configuring the IP network settings you must connect to the IP device To Connect to a Device In the Discovery pane double click the device OR Select the device a...

Страница 27: ...default gateway are assigned to the device from the network server automatically Note You must click Apply for your changes to take effect If you close the screen before clicking Apply all your new settings will be lost Figure 3 4 IP Network Settings Obtained Automatically Note When you obtain an IP address automatically the network supplies the camera with a DHCP address If no DHCP server is pres...

Страница 28: ... your changes to take effect If you close the screen before clicking Apply all your new settings will be lost Figure 3 5 IP Network Settings Obtained Manually Table 3 3 IP Network Setting Options of the Device Option Description Obtain an IP Address automatically This option must NOT be checked to assign a static IP address to the device Device Name The name of the device MAC Address The preset un...

Страница 29: ...amera rebooting after the upgrade will result in a temporary loss of connection with the camera Launching the Web Client Application You can open individual Web Client applications for each discovered device from the IP Utility To launch the Web Client application 1 From the Discovery pane select the device you want to launch and click 2 From the System tab click Launch Browser The Web Client appl...

Страница 30: ...he device from the Discovery pane and click 2 Click the Users tab Figure 3 7 Changing Web Client User Passwords 3 Select the Username 4 Type the Old Password 5 Type the case sensitive New Password and then re type it in the Verify Password field 6 Click Apply The password is changed Note You must click Apply for your changes to take effect If you close the screen before clicking Apply all your new...

Страница 31: ...dministrator can be logged on at a time while up to four Guest users can logon at the same time User Profiles The following table describes the roles and privileges for the network camera Web Client application users Table 4 1 User Roles and Privileges User Role Privileges Administrator View video and network settings Configure the alarm settings Set up the video compression and audio settings Con...

Страница 32: ...ngs as follows 1 Open Internet Explorer on your PC 2 On your web browser select the Tools drop down menu then Internet Options 3 Select the Security tab see Figure 4 1 Figure 4 1 Internet Options 4 Select Internet and click the Custom Levels security button 5 Scroll down the list to the ActiveX controls and plug ins options and enable all ActiveX control functions on the list see Figure 4 2 Downlo...

Страница 33: ...ll ActiveX control functions on the list see step 5 9 Click OK on the Security Settings dialog box 10 Click Apply then OK on the Internet Options dialog box Logging On Note Only 1 Administrator user and 4 Guest users can log on to the Web Client application at one time To log on to the Web Client 1 From the IP Utility see Launching the Web Client Application on page 29 OR From Internet Explorer v6...

Страница 34: ...ou may have to install the Honeywell IP ActiveX control If the InstallShield Wizard opens Figure 4 4 click Next and follow the rest of the InstallShield Wizard instructions to complete the installation When the installation is complete you will observe live streaming video Note If you are using the Web Client on a PC that does not have the Honeywell IP Utility installed the Honeywell IP Adapter wi...

Страница 35: ... top of the page The Logon screen appears Uninstalling Honeywell IP ActiveX Plug in 1 Click Start and then choose Control Panel The Control Panel window appears 2 Double click Add or Remove Programs and then select Honeywell IP from the Currently installed programs list 3 Click Change Remove to remove the component 4 Follow the Uninstallshield wizard instructions to completely remove the applicati...

Страница 36: ...details of the camera Configure the alarm settings Compression Settings Configure the compression and audio settings Camera Setup Configure auto exposure and white balance for the camera Video Analytics Configure the camera sabotage detection settings and view video display The URL corresponds to the camera IP Address as configured in the IP Utility The menu bar displays which user is logged on an...

Страница 37: ... in the Honeywell IP Utility It provides network and firmware settings without having to access the IP Utility The device Alarm Settings are also configurable in this view Set the Alarm Input as Normally Open Normally Close LAMP HCD554IP X only or Disable When alarm inputs are connected the camera triggers an alarm only when the normal state open or Logging on as a Guest limits users to Live View ...

Страница 38: ...f the camera that an alarm is activated Set the Alarm Output as Normally Open or Normally Close The camera triggers the alarm output only when the normal state open or closed changes See Connecting Alarms on page 18 for more information When an alarm input event is detected an alarm message appears on the Web Client screen see Figure 4 6 to notify the operator Note You must click Apply for your ch...

Страница 39: ...ideo as it s displayed in the Web Client The Compression Settings view enables you to configure settings such as Resolution Frame Rate and Picture Quality Note You must click Apply for your changes to take effect If you close the screen before clicking Apply all your new settings will be lost Figure 4 8 Compression Settings Some of the settings are inter dependent and the options available will va...

Страница 40: ...llowing section explains Auto Exposure and White Balance setup Table 4 3 Compression Settings Setting Options Description Resolution 4CIF 2CIF CIF 4CIF is the highest resolution and CIF is the lowest resolution Frame Rate 1 30 The frame rate that is displayed per second For NTSC select from 1 fps lowest to 30 fps highest For PAL select from 1 fps lowest to 25 fps highest Priority Quality Bit Rate ...

Страница 41: ...ll your new settings will be lost Figure 4 9 Camera Setup Auto Exposure The camera lens lighting and true day night options can be configured as needed using the Auto Exposure settings Use the following table to set up Auto Exposure options Note You must click Apply for your changes to take effect If you close the screen before clicking Apply all your new settings will be lost ...

Страница 42: ...ing when there is excessive light from behind Flicker Less Off On Eliminates the flicker that can appear in an image under certain lighting conditions for example fluorescent lighting Day Night Auto Manual On Manual Off Set the moving mechanical IR filter within the camera to ensure true 24 hour surveillance HCD554IP X only Detect Time 5 60 seconds Sets the time 5 60 seconds before the camera swit...

Страница 43: ...lay while text is overlaid on the video if the video display becomes too dark Table 4 5 White Balance Settings Option Description ATW Auto Trace White Balance Mode Feedback system that automatically aligns the white balance 2800 K to 8000 K User Fixed Preset 4700 K AWC Auto Auto White Balance Control Mode Performs faster action than ATW mode without an operating range When set to Auto AWC operates...

Страница 44: ...d when the camera is exposed to elements such as water When this occurs video blurring in the field of view is detected and shows an alarm message see Figure 4 11 above the video display To detect video blurring 1 Click the Video Analytics tab EachTamperDetection Setting provides 3 threshold levels High 80 Medium 50 and Low 30 ...

Страница 45: ...1 Click the Video Analytics tab 2 In the Blinding Threshold list select one of the following options 3 Click Apply Table 4 6 Blur Threshold Values Value To detect High 80 Maximum video blurring The alarm message appears when the video display is blurred by 80 and above Medium 50 Medium video blurring The alarm message appears when the video display is blurred by 50 and above Low 30 Minimum video b...

Страница 46: ...tions 3 Click Apply Note To turn off camera field of view change detection select Disable in the Scene Change Threshold list Disable is the default value Note You must click Apply for your changes to take effect If you close the screen before clicking Apply all your new settings will be lost Table 4 8 Scene Change Threshold Values Value To detect High 80 Maximum change in the camera field of view ...

Страница 47: ...to Honeywell Video Systems for warranty or service repair must have a Return Merchandise Authorization RMA number The RMA number must be clearly marked on all return packages and internal paperwork Problem Web Client Does Not Display the Expected Video Possible solutions 1 Ensure that your web browser settings have been configured to allow ActiveX controls if you see the message in Figure A 1 your...

Страница 48: ...known Software Prompt 2 Ensure that the network cable from the camera is connected to both the camera and the network Problem Cannot Connect to a Device When the following message Figure A 3 displays in the status bar of the IP Utility your device connection is limited Usually this warning state indicates that your PC and the device you are connecting to are on different subnets Contact your netwo...

Страница 49: ...lux color 0 2 lux B W 0 7 lux color 0 5 lux B W Horizontal Resolution 540 TVL Video Output BNC 1 0 Vp p 75 Ohms test only S N Ratio 50 dB or more AGC off Auto Gain Control AGC Off On selectable 10 30 dB ALC DC Iris Level 1 25 Automatic Electronic Shutter ELC 1 60 1 100 000 sec NTSC 1 50 1 100 000 sec PAL White Balance AWB ATW User Fixed AWC Auto or Manual Fluorescent MWB Manual Mode Indoor Outdoor...

Страница 50: ...nt AMD 512 MB RAM AGP graphics card 32 MB RAM Windows 2000 XP Internet Explorer 6 0 or later Supported Protocols IPv4 HTTP TCP RTSP RTP UDP IGMP RTCP FTP ICMP DHCP Bonjour ARP DNS Mechanical Dimensions W x H x D See diagram Figure B 1 Weight 1 1 lb 0 5 kg camera only Construction Housing Aluminum Finish Cool gray powder coat Connector Video Output BNC connector Lens 4 Pin connector Power Input Rem...

Страница 51: ...EQUIP Series IP Camera Reference Guide Document 800 00250 Rev C 51 08 08 Figure B 1 Network Camera Dimensions ETHERNE T VIDE O OU T IN A UDI O m m 0 0 2 6 4 4 2 m m 0 0 2 6 4 4 2 ...

Страница 52: ...52 Specifications ...

Страница 53: ......

Страница 54: ...tems Northern Europe Netwerk 121 1446 WV Purmerend The Netherlands www honeywell com security nl 31 299 410 200 Honeywell Security Deutschland Johannes Mauthe Straße 14 D 72458 Albstadt Germany www honeywell com security de 49 74 31 8 01 0 Honeywell Security France Parc Gutenberg 8 Voie La Cardon 91120 Palaiseau France www honeywell com security fr 33 01 64 53 80 40 Honeywell Security Italia SpA V...

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