CARE AND MAINTENANCE
Routine Care
Treat the components of your security
system as you would any other electrical
equipment. Do not slam sensor-protected doors or windows.
Keep dust from accumulating on the keypad and all protective sensors, particularly
on motion sensors and smoke detectors.
Keypad case and sensors should be carefully dusted with a dry soft cloth.
Do not
spray water or any other fluid on the units.
CLEAN SCREEN
With the exception of normal cleaning, the keypad is maintenance free.
1. Select the
Setup
and the
Disp & Audio Setup
icons.
2. Enter your “Authorized Code", if required.
3. Select the
CLEAN SCREEN
button to disable the keypad for 26 seconds.
4. Select
Continue
to disable the touchscreen.
5. Select
Cancel
to exit.
FIRE AND CARBON MONOXIDE ALARM OPERATION
Your fire alarm system and carbon monoxide detector (if installed) is on 24 hours a
day, providing continuous protection. In the event of an emergency, the installed
smoke, heat, carbon monoxide detectors automatically send signals to your
Control/Communicator, triggering a loud interrupted sound from the Touchscreen An
interrupted sound is also produced by optional exterior sounders. EVACUATE ALL
OCCUPANTS FROM THE PREMISES IMMEDIATELY. Notify your Central
Station/Security Company immediately and wait for further instructions.
Note:
The product should not be disposed of with other household waste. Check for the
nearest authorized collection centers or authorized recyclers. The correct disposal of
end-of-life equipment will help prevent potential negative consequences for the
environment and human health.
ISED RF Exposure Statement
This device complies with ISED RSS-102 RF exposure limits set forth for an uncontrolled
environment. In order to avoid the possibility of exceeding the IC RSS-102 RF exposure
limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal
operation.
Cet appareil est conforme aux limites d'exposition aux rayonnements de la CNR-102
définies pour un environnement non contrôlé. Afin d'éviter la possibilité de dépasser les
limites d'exposition aux fréquences radio de la CNR-102, la proximité humaine à l'antenne
ne doit pas être inférieure à 20 cm (8 pouces) pendant le fonctionnement normal.
Warning:
5G Band 5150-5250MHz is only for indoor use.
Avertissement:
la bande 5G 5150-5250 MHz est uniquement destinée à une utilisation en
intérieur.
Wi-Fi
®
and the Wi-Fi logo are registered trademarks of Wi-Fi Alliance.
FEDERAL COMMUNICATIONS COMMISSION & ISED STATMENTS
The user shall not make any changes or modifications to the equipment unless authorized by the Installation
Instructions or User's Manual. Unauthorized changes or modifications could void the user's authority to operate
the equipment.
FCC CLASS B STATEMENT
This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires
the following statement for your information:
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict
accordance with the manufacturer's instructions, may cause interference to radio and television reception. It has
been type tested and found to comply with the limits for a Class B computing device in accordance with the
specifications in Part 15 of FCC Rules, which are designed to provide reasonable protection against such
interference in a residential installation. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
•If using an indoor antenna, have a quality outdoor antenna installed.
•Reorient the receiving antenna until interference is reduced or eliminated.
•Move the radio or television receiver away from the receiver/control.
•Move the antenna leads away from any wire runs to the receiver/control.
•Plug the receiver/control into a different outlet so that it and the radio or television receiver are on different
branch circuits.
•Consult the dealer or an experienced radio/TV technician for help.
INDUSTRY CANADA CLASS B STATEMENT
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
FCC / IC STATEMENT
This device complies with Part 15 of the FCC Rules, and ISED’s license-exempt RSSs. Operation is subject to
the following two conditions: (1) This device may not cause harmful interference (2) This device must accept any
interference received, including interference that may cause undesired operation.
Cet appareil est conforme à la partie 15 des règles de la FCC et exempt de licence RSS d’ISED. Son
fonctionnement est soumis aux conditions suivantes: (1) Cet appareil ne doit pas causer d' interferences
nuisibles. (2) Cet appareil doit accepter toute interference reçue y compris les interferences causant une
reception indésirable.
Responsible Party / Issuer of Supplier’s Declaration of Conformity: Ademco Inc., a subsidiary of Resideo
Technologies, Inc., 2 Corporate Center Drive., Melville, NY 11747, Ph: 516-577-2000
RF EXPOSURE WARNING
The 6290W Touchscreen must be installed to provide a separation distance of at least 7.8
in. (20 cm) from all persons and must not be co-located or operating in conjunction with
any other antenna or transmitter except in accordance with FCC multi-transmitter product
procedures.
Mise en Garde
Exposition aux Fréquences Radio:
L'antenne (s) utilisée pour cet émetteur doit être
installée à une distance de séparation d'au moins 7,8 pouces (20 cm) de toutes les
personnes.
UL Notes:
•
Medical functionality has not been evaluated by UL and may not be used in UL Listed
applications.
•
Remote arming/disarming/programming is not to be used in UL Listed Installations.
•
Multimedia functionality is supplementary only and has not been evaluated by UL.
•
Access control functionality has not been evaluated by UL and may not be used in UL Listed
applications.
•
The maximum time delay setting that can be used with this keypad is 15 seconds.
•
Connect only keypads to: Aux. + / Aux. - and Data input / Data output.
Two Year Limited Warranty
1.
Limited Warranty.
a.
General
Subject to the terms and conditions of this Limited Warranty and except as provided in Section 1(b), Seller warrants its products to be free from defects in materials and workmanship under normal use and service, normal wear and tear excepted, for 24 months from the
manufacture date code; provided, however, that in the event the Buyer presents a proper invoice relating to the purchased product and such invoice bears a date later than the manufacture date, then Seller may at its discretion, reflect the warranty period as
commencing at invoice date. Except as required by law, this Limited Warranty is only made to Buyer and may not be transferred to any third party.
Seller shall have no obligation under this Limited Warranty or otherwise if:
(i)
The product is improperly installed, applied or maintained;
(ii)
Installed outside of stated operating parameters, altered or improperly serviced or repaired by anyone other than the Seller/Seller’s Authorized Service/Repair Center;
(iii)
Damage is caused by outside natural occurrences, such as lightning, power surges, fire, floods, acts of nature, or the like.
In addition, this Limited Warranty shall not apply to:
(iv) Defects resulting from unauthorized modification, misuse, vandalism, alterations of serial numbers, other causes unrelated to defective materials or workmanship, or failures related to batteries of any type used in connection with the products sold hereunder.
Non-Seller branded products are warranted by the third party manufacturer for a period as defined by the third party manufacturer. Seller assigns to the Buyer those warranties and only those warranties extended by such third party manufacturers or vendors for non-
Seller branded products. Seller does not itself warrant any non-Seller branded product an sells only on an as is basis.
b.
Exceptions to Warranty With Respect to Resideo Manufactured Products listed below:
Hardwire Contacts - Seller warrants parts for Hardwire Contacts in accordance with the terms of the above limited warranty for a period of five (5) years from the manufacture date code.
Hardwire PIRs - Seller warrants parts for Hardwire PIRs in accordance with the terms of the above limited warranty for a period of five (5) years from the manufacture date code.
Mobile Internet Device (tablet) – Seller warrants the Mobile Internet Device (tablet) in accordance with the terms of the above limited warranty for a period of one (1) year from date of purchase.
2.
EXCLUSION OF WARRANTIES, LIMITATION OF LIABILITY
THERE ARE NO WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. TO THE FULL
EXTENT PERMITTED BY LAW, IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY (i) CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE PRODUCT AND/OR
FOR BREACH OF THIS OR ANY OTHER WARRANTY OR CONDITION, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED BY SELLER’S OWN NEGLIGENCE OR FAULT AND
EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. Any product description (whether in writing or made orally by Seller or Seller’s agents), specifications, samples, models, bulletin, drawings, diagrams, engineering
sheets, or similar materials used in connection with the Buyer’s order are for the sole purpose of identifying the Seller’s products and shall not be construed as an express warranty or condition. Any suggestions by Seller or Seller’s agents regarding use, applications, or
suitability of the products shall not be construed as an express warranty or condition unless confirmed to be such in writing by Seller. Seller does not represent that the products it sells may not be compromised or circumvented; that the products will prevent any
personal injury or property loss by burglary, robbery, fire or otherwise, or that the products will in all cases provide adequate warning or protection. Buyer understands and will cause its customer to understand that a properly installed and maintained alarm may only
reduce the risk of a burglary, robbery or fire without warning, but it is not insurance or a guarantee that such will not occur or will not cause or lead to personal injury or property loss. CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL
INJURY, PROPERTY DAMAGE OR OTHER LOSS BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THE PRODUCT FAILED TO GIVE WARNING. However, if Seller is held liable whether directly or indirectly for any loss or damage with respect to the products
it sells, regardless of cause or origin, its maximum liability shall not in any case exceed the purchase price of the product, which shall be fixed as liquidated damages and not as a penalty, and shall be the complete and exclusive remedy against the Seller.
3.
Limitation on Liability to Buyer's Customers.
Buyer agrees to limit liability to its customers to the fullest extent permitted by law. Buyer acknowledges that Seller shall only be deemed to give consumers of its products such statutory warranties as may be required by law and at no time shall Buyer represent to its
customers and/or users of the Seller’s products that Seller provides any additional warranties. By accepting the products, to the fullest extent permitted by law, Buyer assumes all liability for, and agrees to indemnify and hold Seller harmless against and defend Seller
from, any and all suits, claims, demands, causes of action and judgments relating to damages, whether for personal injury or to personal property, suffered by any person, firm, corporation or business association, including but not limited to, Buyer's customers and/or
users of the products because of any failure of the products to detect and/or warn of the danger for which the goods were designed or any other failure of the products whether or not such damages are caused or contributed to by the sole or joint concurring negligence
or fault of Seller.
4.
Returns and Repairs.
Subject to the terms and conditions listed below, during the applicable warranty period, Seller will repair or replace, at its sole option, free of charge any defective products returned prepaid. Seller reserves the right to replace any defective product under warranty with
new, refurbished or remanufactured product. In the event you have a problem with any Seller product, please call and request a RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER from the Service Department.
In the USA call 800-573-0154. Shipping Address: Resideo Security Service Center 12220 Rojas Drive, Suite 700, El Paso, TX 79936
Be sure to have the model number, serial number, and the nature of the problem available for the customer service representative. Prior authorization MUST be obtained for all returns, exchanges, or credits. ITEMS SHIPPED TO SELLER WITHOUT A CLEARLY
IDENTIFIED RMA NUMBER MAY BE REFUSED.
Products returned will be tested to verify the defect. Upon verification of the defect, the product will be repaired, exchanged, or credited to Buyer’s account, at the sole discretion of Seller. In the event of replacement, the returned product will be credited to Buyer’s
account and a new invoice issued for the replacement item. Seller reserves the right to issue a credit only in lieu of replacement. If the product is found to be in good working order or its inability to function properly is a result of user damage or abuse, the product will
be returned in the same condition as received unless repair is possible and requested by Buyer and in each case, freight charges will be the responsibility of the Buyer. Repairs of such nature will incur a charge for parts and labor and will proceed only by agreement
with Buyer to accept the charge.
Non-Warranty Repair - Buyer will be charged for repairs on out of warranty product. Applicable charges will be calculated and quoted when an RMA number is issued. Charges may vary based on actual product condition. For all non-warranty repairs Buyer will be billed
for all parts, labor and shipping costs. Non-warranty repairs are warranted for 90 days from date of repair.
Return for Credit Unused Product - At its option, Seller may accept as a return for credit unused product in its original package and in a condition that could be sold as new provided the product was purchased from Seller no more than thirty (30) days prior to the date of
return. Buyer must provide proof of purchase within the preceding thirty (30) days and method of payment. Returns must include all original instructions and packaging within the original box. Special order items are non-returnable (unless otherwise specified by Seller).
All returns are subject to a fifteen percent (15%) restocking fee. For non-returnable items, no return privileges apply. Buyer must contact Customer Service and obtain a Return Authorization for Credit (RAC) number. Unauthorized returns are not accepted and will be
returned freight collect.
Bad-Out-of-Box Replacement - For products sold through distribution, Resideo will provide the following privileges solely to its direct distributor buyer: Buyer may return a product deemed to be defective within 180 days from the manufacture date code for credit or a
replacement product. If the product is found to be in good working order or if the damage or defect is not covered by the scope of the sellers warranty in section 1 above, the product will either be: (i) returned in the same condition as received or (ii) processed as per
Buyer’s request, and in either event, the freight charges will be the responsibility of the Buyer.
5.
Governing Law
If the Buyer acquires the Seller’s product in the United States of America, the laws of the State of New York apply to this Limited Warranty.
6.
Miscellaneous
Where any term of this Limited Warranty is prohibited by such laws, it shall be null and void, but the remainder of the Limited Warranty shall remain in full force and effect.
SUPPORT, WARRANTY, & PATENT INFORMATION
For the latest warranty information, please go to:
https://www.security.honeywellhome.com/hsc/resources/wa/index.html
For patent information, please go to:
https://www.resideo.com/patent
For technical support, please call:
1-800-645-7492 M-F 8:30am to 5pm EST
This product manufactured by Resideo Techologies and its affiliates. The Honeywell Home Trademark is used under license from Honeywell International Inc.
2 Corporate Center Drive, Suite 100
P.O. Box 9040, Melville, NY 11747
© 2019 Resideo Technologies, Inc. Inc.
Ê800-24915BjŠ
800-24915B 4/19 Rev. B
