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ENGLISH
CONSUMER INFORMATION
Distributor/Dealer Locator Information
United States, Puerto Rico, and U.S. Virgin Islands:
Visit our website: www.honda-engines.com
Canada:
Call (888) 9HONDA9
or visit our website: www.honda.ca
For European Area:
Visit our website: http://www.honda-engines-eu.com
Australia:
Call (03) 9270 1348
or visit our website: www.hondampe.com.au
Customer Service Information
Servicing dealership personnel are trained professionals. They should be
able to answer any question you may have. If you encounter a problem
that your dealer does not solve to your satisfaction, please discuss it with
the dealership’s management. The Service Manager, General Manager, or
Owner can help.
Almost all problems are solved in this way.
United States, Puerto Rico, and U.S. Virgin Islands:
If you are dissatisfied with the decision made by the dealership’s
management, contact the Honda Regional Engine Distributor for your
area.
If you are still dissatisfied after speaking with the Regional Engine
Distributor, you may contact the Honda Office as shown.
All Other Areas:
If you are dissatisfied with the decision made by the dealership’s
management, contact the Honda Office as shown.
Honda’s Office
When you write or call, please provide this information:
• Equipment manufacturer’s name and model number that the engine is
mounted on
• Engine model, serial number, and type (see page 13)
• Name of dealer who sold the engine to you
• Name, address, and contact person of the dealer who services your
engine
• Date of purchase
• Your name, address and telephone number
• A detailed description of the problem
United States, Puerto Rico, and U.S. Virgin Islands:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone:
(770) 497-6400
(888) 888-3139 Toll free
M-F 8:30am - 7:00pm ET
Canada:
Honda Canada, Inc.
Please visit www.honda.ca
for address information
Telephone:
(888) 9HONDA9
Toll free
(888) 946-6329
Facsimile:
(877) 939-0909
Toll free
Australia:
Honda Australia Motorcycle and Power Equipment Pty. Ltd.
1954–1956 Hume Highway
Campbellfield Victoria 3061
Telephone:
(03) 9270 1111
Facsimile:
(03) 9270 1133
For European Area:
Honda Motor Europe Logistics NV.
European Engine Center
http://www.honda-engines-eu.com
All Other Areas:
Please contact the Honda distributor in your area for assistance.
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