TROUBLESHOOTING
PROBLEM
SYMPTOM
CHECK THIS
REMEDY
No power
Low
batteries
Error
message
Display
will not light up.
Batteries are exhausted. Replace with new batteries
Insert the batteries
correctly
Replace with new batteries
Batteries are inserted
incorrectly.
Batteries are low.
E10 or E11
shows
Movement can affect the
measurement.Relax for a
moment and then
measure again.
E20 shows
The measurement
process does not detect
the pulse signal.
Loosen the clothing on the
arm and then measure
again
EExx,shows on
the display.
A calibration error
occurred.
Retake the measurement.
If the problem persists,
contact the retailer or our
customer service
department for further
assistance.Refer to the
warranty for contact
information and return
instructions.
E21 shows
The treatment of the
measurement failed.
Relax for a moment and
then measure again.
AC adaptor is inserted
incorrectly.
Insert the AC adaptor
tightly
Display is dim or
shows
The monitor detected
motion,talking or the
pluse is too poor
while measuring.
22
Warning
message
“out ” shows
Out of measurement
range
Relax for a moment.
Refasten the cuff and then
measure again. If the
problem persists, contact
your physician.
This section includes a list of error messages and frequently asked
questions for problems you may encounter with your blood pressure
monitor. If the products not operating as you think it should, check
here before arranging for servicing.
E 1 shows
E 3 shows
The cuff is not secure or
very tight.
Refasten the cuff and then
measure again.
Relax for a
moment and then
measure again.
The pressure of the
cuff is excess.