GB
I
7
PROBLEM
POSSIBLE CAUSE
SOLUTION
Unit will not operate
• Unit is not plugged in
• Power button not pressed
• No power to unit
• HEPA-type filter is not installed correctly
• Grille cover is not installed correctly
• Plug unit in
• Press the power button to turn the power on
• Check fuses, try a different outlet
• Reinstall the HEPA-type filter
• Reinstall the grille cover
Reduced airflow
• The back grille may be blocked
• Pre-filter needs vacuuming
• The HEPA-type filter needs to be replaced
• Check to make sure nothing is blocking the back
grille and air outlet
• Vacuum the pre-filter with the brush
attachment of your vacuum cleaner
• Replace the HEPA-type filter
Reduced odour removal
• The HEPA-type filter needs to be replaced
• Replace the HEPA-type filter
Excessive noise
• The unit is not level
• Place the unit on a flat, level surface
Replace filter light remains lit
after filter replacement
• The replace filter indicator needs to be
reset
• Press and hold the ioniser button for 3 seconds
until the replace filter light turns off
Display lights are off
• Nightlight setting
• Press the nightlight button until the desired
lights are on/off
TROUBLESHOOTING