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Troubleshooting
• If the pump fails to operate, check the following:
Check the circuit breaker, or try a different outlet to make sure the
pump is getting electrical power.
NOTE:
Always disconnect from electrical outlet before handling the pump.
• If the pump gurgles, spews, or “burps”:
Check the water level to make sure the pump has enough water
to function.
•Obtaining a desired water level:
Check the water level daily the first week to mea sure the rate of
evaporation; refill with water as needed.
•If water is splashing outside the fountain:
Adjust the flow control valve to a lower setting on the pump.
Maintenance
• To clean the pump:
Unplug from electrical outlet. Remove it from the base of the
fountain. Use a small brush or stream of water to remove any
debris (Fig 7).
• To keep water clean:
Periodically change water and clean the product according to the water
condition. Keeping the water clean prevents the water from becoming
sticky and forming micro-organisms. We recommend distilled water to
prevent mineral build-up.
• To clean off hard water deposits on the base
or stones:
Soak the container and rocks in a mixture of vinegar and water to clean
and remove any mineral build-up.
• Keeping the water at an optimum level:
Add water periodically to keep water level at an optimum level to avoid
shortening the life of the pump.
NOTE:
Never let the pump run dry, as this will shorten the life of the pump.
• Fountain Storage
Unplug the fountain from the electrical outlet, empty the water, and store
rocks and fountain in a dry, cool place.
Caution:
All servicing
of this fountain
must be
performed
by authorized
HoMedics
service
personnel only.
Figure 7
Front Plate
PVC Tubing
Inserts Here
Back Plate
Suction Feet
Impeller
Pump Inlet
Flow
Control
Lever
Housing
Drip Loop
Figure 8
WFG-STEPS.doc 7/27/05 9:57 AM Page 7