12
13
Problem
Possible Cause
Solution
Unit will not operate
• Unit is not plugged in
• No power at unit
• Plug unit in
• Press the POWER
button to turn the
power on
• Check circuits, fuses,
try a different outlet
Reduced airflow or
poor filtering
• The front grill cover
may be blocked
• True HEPA filters may
be clogged
• Check to make sure
nothing is blocking
the back grill cover
and air outlet
• Check and clean
filters
• Replace the filters
Excessive noise
• The unit is not level
• Place the unit on a
flat, even surface
Troubleshooting
Cleaning and Maintenance
For best performance, we recommend:
• Vacuum the True HEPA filters using the brush attachment of your
vacuum cleaner once a month
• NEVER use water or any household cleaners or detergents to clean
the True HEPA filters
• Clean off the outside of the unit with a dry cloth once a month
• NEVER use water, wax, polish, or any chemical solution to clean the
outside of the unit
• Clean off the grill cover using a damp cloth or the brush attachment
of your vacuum once a month
• NEVER use wax, polish, or any chemical solution to clean the grill cover
• Replace the True HEPA filters every 12-18 months
• If you will not be using the air cleaner for an extended period of
time, please store in the box, or a cool, dry place.
