12
13
Problem
Possible Cause
Solution
Unit will not operate
• Unit is not plugged in
• No power to unit
• Plug unit in
• Press the ON/OFF
button to turn the
power on
• Check circuits, fuses,
try a different outlet
Reduced airflow or
poor filtering
• The front grill may be
blocked
• True HEPA filter may
be clogged
• Check to make sure
nothing is blocking
the front grill and air
outlet
• Check and clean filter
• Replace the filter
Excessive noise
• The unit is not level
• Place the unit on a
flat, level surface
CLEAN FILTER
indicator light will
not go off
• The filter needs to be
cleaned
• The filter needs to be
replaced
• CLEAN/RESET
FILTER INDICATOR
has not been reset
• Remove filter from
unit and clean using
brush attachment on
your vacuum
• Replace filter –
Model # AF-10FL
• Press and hold the
CLEAN/RESET
FILTER INDICATOR
BUTTON until an
audible chime sounds
and the light turns off
Troubleshooting
Cleaning and Maintenance
For best performance, we recommend:
• Vacuum the True HEPA filter and pre-filter using the brush attachment of
your vacuum cleaner once a month.
• NEVER use water or any household cleaners or detergents to clean
the True HEPA filter or pre-filter.
• Clean off the outside of the unit with a dry cloth once a month.
• NEVER use water, wax, polish, or any chemical solution to clean
the outside of the unit.
• Clean off the grill cover using a damp cloth or the brush attachment
of your vacuum once a month.
• NEVER use wax, polish, or any chemical solution to clean the grill
cover.
• Replace the True HEPA filter every 12-18 months.