Troubleshooting Tips
Are your devices listed in your app?
If you’re having trouble installing your devices, see if they’re listed in your Home8 app:
• Navigate to >
Device Management
to see if all your devices are listed
• Tap
+
next to the device category and follow the on-screen instructions to add any missing devices
Are your devices communicating with Security Shuttle?
• If your Wi-Fi devices still don’t connect to Security Shuttle, you can move Wi-Fi Range Extender closer to
Security Shuttle.
• Alternatively, you can move Security Shuttle closer to your Wi-Fi Range Extender.
Do you need to reset your Wi-Fi Range Extender?
If your Wi-Fi Range Extender isn’t communicating with Security Shuttle, you may need to reset your Wi-Fi
Range Extender.
• Press the reset button on the back of device with a pin for approximately 10 seconds till the LED stop blink.
• The LED will resume blink after you releasing the pin.
• Wait around 2 minutes then return to the app and follow the onscreen instructions.
Need help installing your Home8 system?
https://www.home8systems.eu/en/download/
[email protected]
V1.0
