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FRAMES
Cleaning
- Use mild soap and warm water. Do not use abrasive materials, cleansers or bleach products. Rinse with
clean water and dry thoroughly.
Maintenance
- Periodically clean and dry thoroughly. Be sure to drain any water accumulated inside the frames. To
thoroughly drain frames, remove foot caps and tilt the frames, if necessary, to remove all water. This is critical. Water
allowed to accumulate inside the frames and then exposed to sub-freezing temperatures can cause damage to the frame
tubing. Such damage is not covered under warranty. Always clean, drain and dry thoroughly before storing for the winter.
For best results, always store or cover your furniture when not in use. We recommend commercially available outdoor
furniture covers. Any small nicks or scratches can be covered with a light application of touch-up paint.
** When cleaning or moving large or heavy items, always have two people work together. Never drag furniture.
CARE AND MAINTENANCE
LIMITED 5 YEAR WARRANTY
·
Frames.
Frame construction is warranted against defects in material and workmanship for five years from purchase date. Damage
to frames or welds resulting from improper assembly or exposure to water and/or sub-freezing temperatures is not covered.
·
Finishes.
Paint finishes are warranted against peeling, cracking and blistering for one year from purchase date provided the unit has
not been scratched or abraded. Chips and scratches resulting from normal wear and tear are not covered.
·
Fabrics.
Fabric and cushions (if applicable) are warranted against separation at the seams for one year from purchase date. Fading
and/or discoloration resulting from exposure to the elements, oils, spills, fluids, chemicals, or any other cause is not covered.
·
Straps and/or wicker.
Straps and/or wicker weave (if applicable) are warranted against separation and tearing for one year from
purchase date. Fading and/or discoloration resulting from exposure to the elements, oils, spills, fluids, chemicals, or any other cause is
not covered.
·
Umbrellas
. Umbrellas (if applicable) are warranted against defects in material and workmanship only for one year from purchase date.
Umbrella bases (if applicable) are not covered under any circumstance.
·
Table tops
. Natural stone tabletops only are warranted against defects in materials or workmanship only for one year from purchase
date. All other table tops (including without limitation glass and faux stone) are not covered under any circumstances.
Warranty limitations:
This warranty is subject to the limitations set forth above. In addition, this warranty is made to the original purchaser
only, and is effective only when item(s) is purchased from one of our authorized dealers. This warranty is not transferable. For warranty
replacements based on warranty claims submitted within the first year of purchase, we will pay shipping and handling charges within the
continental North America. After the first year, shipping and handling charges are your responsibility. We will not be responsible for charges
associated with shipments outside the continental North America at any time or for any reason.
Warranty exclusions:
This warranty is subject to the exclusions as set forth above. In addition, the following are excluded from coverage
under this warranty: any item used for commercial, contract or any other non-residential purpose; clearance items, display models or items
purchased "as is"; freight damage; items subject to misuse, abuse, neglect or lack of proper care and maintenance (including without limitation
as provided in any "care and maintenance guide"); normal wear and tear; damage caused by acts of nature, acts of force majeure, vandalism,
fire or other casualty, or improper assembly; hardware against corrosion or rusting; purchased or replacement parts; and all plastic parts. Also
excluded are loss of use or time; inconvenience; money; travel; packaging; or incidental, special or consequential damages of any kind.
Replacement of defective items as provided herein shall constitute your sole and exclusive remedy for items which are not as warranted. In no
event shall our responsibility exceed the purchase price of the items found to be other than as warranted. This warranty is the exclusive
statement of your rights with respect to the defects in the items you have purchased and supersedes any other express warranty or statement,
written or oral, made in connection with the purchase and sale of such items. When used herein, the term "item" when used in the singular,
refers to the specific item found to be defective, and not to the entire set of which the item is a part.
Some states do not allow exclusion or limitation of incidental or consequential damages, so that limitation above may not apply to
you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
PATIO FURNITURE & ACCESSORIES
ASSEMBLY INSTRUCTIONS
IMPORTANT!!!
STOP! PLEASE READ THESE INSTRUCTIONS CAREFULLY
BEFORE ASSEMBLY. MAKE SURE YOU HAVE ALL THE PARTS
AND HARDWARE AS IDENTIFIED ON THE PARTS LIST.
MISSING PARTS? DAMAGED PARTS? DON'T GO BACK TO
THE RETAILER. WE CAN HELP YOU FASTER!
CALL OUR CUSTOMER SERVICE CENTER AT 1-800-206-8095
BETWEEN 8:00AM AND 8:00PM (EASTERN TIME) MONDAY
THROUGH FRIDAY (CLOSED HOLIDAYS).
