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User checklist
If your cleaner is not working properly run through the
following checklist.
1. Is there a working electricity supply to the cleaner?
Check with another electrical product.
2. Is the bin full or choked with fine dust?
To empty the bin, see the User Manual on P6.
3. Is the hose blocked?
To clear a blockage, see the User Manual on P8.
4. Is there a blockage in the cleaner base?
To clear a blockage, see the User Manual on P8.
5. Are the filters blocked?
To clean filters, see the the User Manual on P6.
6. Are the brushes rotating correctly?
To check the brushes, see the User Manual on P8.
7. Has the cleaner overheated?
If so, it will take about 45 minutes to reset.
WARNING!
A thermal cut out switches off the cleaner to prevent overheating if it is used when
full or there is a blockage or dirty filters. If this should happen switch off, unplug and
correct the fault.
It will take about 45 minutes for the cut out to automatically reset.
IMPORTANT: Do not run cleaner over the supply cord as this could damage the
supply cord insulation.
12 Month Warranty
Thank you for your purchase from Kmart.
Kmart Australia Ltd warrants your new product to be free from defects in
materials and workmanship for the period stated above, from the date of
purchase, provided that the product is used in accordance with accompanying
recommendations or instructions where provided. This warranty is in addition
to your rights under the Australian Consumer Law.
Kmart will provide you with your choice of a refund, repair or exchange (where
possible) for this product if it becomes defective within the warranty period.
Kmart will bear the reasonable expense of claiming the warranty. This
warranty will no longer apply where the defect is a result of alteration,
accident, misuse, abuse or neglect.
Please retain your receipt as proof of purchase and contact our Customer
Service Centre on 1800 124 125 (Australia) or 0800 945 995 (New Zealand) or
alternatively, via Customer Help at Kmart.com.au for any difficulties with your
product. Warranty claims and claims for expense incurred in returning this
product can be addressed to our Customer Service Centre at 690 Springvale
Rd, Mulgrave Vic 3170.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
For New Zealand customers, this warranty is in addition to statutory rights
observed under New Zealand legislation.