Black plate (1,1)
Holden Malibu Owner Manual (GMNA-Localizing-Holden-9272603) - 2015 -
CRC - 11/21/14
Customer Information
13-1
Customer
Information
Customer Information
Procedure . . . . . . . . . . . . . . . . . . 13-1
Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Information
Customer Satisfaction
Procedure
Holden Customer Care
At Holden, we want you to be
completely satisfied with your
ownership experience. This applies
to your vehicle and any Holden
representative you may deal with.
Refer below for two options for
seeking assistance with your query.
Holden Dealerships
Holden encourages you to seek
assistance from your Holden
Dealership. Each Holden Dealership
is equipped to manage any sales,
servicing, parts or technical query.
In the instance that you wish to
escalate a query to a higher level of
staff, further options are available
to you.
As a first step, Holden suggests you
discuss any concern with the
relevant Department Manager
(Sales Manager or Service
Manager).
Alternatively, the Dealership
General Manager or Dealer
Principal will also be happy to
assist you.
Holden Customer Care Office
Should you wish to speak to a
Holden representative, you are
welcome to contact the Holden
Customer Care team.
Refer below for operating hours and
various methods of communication.
Operating Hours
Weekdays: 8am
–
7pm AEST
Saturday: 9am
–
1pm AEST
Содержание Malibu EM 2015
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