HOFFEN POJM190261, Инструкция по эксплуатации

Страница: 35 / 36

3
35
WARRANTY CARD
1. Stamp
2. Date of sale
3. Signature
4. Device name
5. Device model
6. Serial No. or lot No.
General terms and conditions of warranty
1.The Warrantor for this product warrants that within 24 months from the pro-
duct purchase date confirmed with a duly completed warranty card, the product
shall be, at the discretion of the Warrantor, subject to:
a) free repair to be performed by the Warrantor, with the reservation that remo-
ved, damaged or faulty parts of the product shall become the property of the
Warrantor in order to ensure the Customer’s safety,
b) replacement with a new product at the point of product purchase, as a result
of which the damaged or faulty product shall become the property of the War-
rantor,
c) return in exchange for reimbursement of the product’s purchase price, as a
result of which the damaged or faulty product shall become the property of the
Warrantor.
2. A damaged/defective product means a product failing to provide the features
described in the Instruction Manual due to intrinsic properties of the device.
3. The Beneficiary under the warranty shall deliver the device to the Customer
Service Point at a given store in order to submit a complaint about the product.
When asserting your rights under warranty, you need to present a duly comple-
ted warranty card or a purchase receipt/invoice together with a description of
the device fault in as much detail as possible, in particular of the external mani-
festations of the device fault.
4. A warranty card without the vendor’s stamp and signature and without the
sale date is invalid.
5. The warranty excludes products with physical damage other than that caused
by the manufacturer or distributor, including specifically any damage resulting
from incorrect usage or force majeure.
6. The warranty excludes products without the tamper-proof seal, unless an
authorized Service employee has removed the seal.
7. The Service shall endeavour to complete the repair within 21 days. The said
time limit may be extended to 1 month in the event that spare parts currently
unavailable at the Service must be purchased.