HOFFEN
EN
20
HOFFEN
Water heats up a
long time
Check the insides of the kettle - it might be covered in limescale.
Scale is a poor heat conductor.
The kettle turns off
too quickly
Check the amount of water in the kettle is not too low. Too little
water can trigger the sensor that prevents the product from
overheating.
If the problem persists, contact the manufacturer's service department.
STORAGE OF EQUIPMENT
If you are not going to use the device for a long time, after disconnecting it from the
power supply, cooling and cleaning its components, store it in a dry room away from
heat and moisture sources. It is best to place the device in its original packaging, out
of reach of children and pets.
TRANSPORT OF THE DEVICE
It is recommended to transport the device in its original packaging. Do not expose the
unit to excessive vibration or shock during transportation. If it is necessary to move
the device during use, do so only after it has been switched off, cooled down and the
lid is closed, holding the handle. Do not expose the device to high temperatures or
moisture.
12. WARRANTY AND SERVICE
The product is covered by a 3-year warranty, counting from the date of sale of the
product. If you need to make use of a warranty claim, please contact the
manufacturer's helpline or point of sale. The product returned for warranty claim
should be complete and best in its original packaging.
13. DECLARATION OF CONFORMITY WITH EUROPEAN STANDARDS
mPTech sp. z o.o. hereby declares that the product complies with all
relevant provisions of the so-called the 'New Approach' Directive of the
European Union.
14. MANUFACTURER
mPTech Sp. z o.o.
Nowogrodzka 31 street
00-511 Warsaw
Poland
Helpline: (+48 71) 71 77 400
E-mail: [email protected]
Manufactured in China
Lot number: 612742
11. STORAGE AND TRANSPORT