Hoeptner Products
HOEPTNER PRODUCTS
7796 Oak Spring Circle, Gilroy, CA 95020 * Ph 408-847-7615 / Fax 408-847-0675
[email protected] * www.freezeflow.com
Hoeptner Perfected Products warrants this product to be free from defects in material or workmanship
for a period of one year from date of original shipment. Hoeptner Perfected Products will, at its
option, repair or replace any part of this product that proves, upon our inspection, and within one year
from date of shipment, to be defective in material or workmanship. Transportation costs or charges
incidental to warranty service are to be borne by the purchaser-user. This warranty does not apply to
goods or parts not manufactured by Hoeptner Perfected Products, instead Hoeptner Perfected
Product’s obligation for these parts is limited to the actual warranty extended to Hoeptner Perfected
Products by the manufacturer. This shall constitute the exclusive remedy for breach of warranty, and
Hoeptner Perfected Products shall not be responsible for any incidental or consequential damages,
including without limitation, damages or other costs resulting from labor charges, delays, vandalism,
negligence, fouling caused by foreign material, damage from adverse water conditions, chemicals, or
any other circumstances over which Hoeptner Perfected Products has no control. This warranty shall
be invalidated by any abuse, misuse, misapplication or improper installation of the product.
Hoeptner Perfected Products makes no other warranties express or implied of any kind with
respect to the goods, parts and materials, including but not limited to, any implied warranty as
to merchantability or as to the fitness of the merchandise for a particular use and shall not be
liable for any loss or damage, directly or indirectly, arising from the use of such merchandise
or for consequential or incidental damages
MANUFACTURER’S LIMITED ONE YEAR WARRANTY
RETURN POLICY
All products returned must be in new, perfect condition in their original packaging. We will not
accept returns after 30 days. All returns are subject to a 25% restocking fee. Shipping charges will
not be refunded.
All returns must be authorized in advance and be issued a Return Authorization Number - please
call or e-mail us before sending returns. Returns sent to us without prior authorization will be
refused delivery.
IMPLIED WARRANTY
There is no warranty other than the Manufacture’s Limited One Year Warranty.