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Instruction Manual
27
HKC Limited Warranty – Tablets
This HKC branded Product and delivered new in the original carton to the original purchaser is
warranted by HKC against manufacturing defects in materials and workmanship for a limited
warranty period of Ninety (90) Days for Labor and One (1) Year Hardware. However, there will
only be a 90 day hardware and labor limited warranty for commercial use. HKC is not
responsible for Software defects. Please refer to your Owner’s Manual for Software Provider
contact information.
This Limited Warranty does not apply to store display products and product sold as a “marked
down” special, in “as is” condition, “close outs”, “liquidation and clearance sales”, 'open box'
products missing accessories, no fault found or damaged at time of delivery to HKC’s authorized
service center listed below.
Proof of purchase in the form of a Bill of Sale, Receipt or Receipted Invoice is evidence the
Product is within the limited warranty period. The
Bill of Sale, Receipt or Receipted Invoice must be presented as a pre-condition to obtaining the
limited warranty service.
This limited warranty begins on the original date of purchase, and is valid only on Products
purchased through HKC authorized dealers and used in the United States, Canada, and Puerto
Rico by the original purchaser. To receive warranty service, the purchaser must contact HKC for
problem determination and service procedures. Warranty service may only be performed by
HKC’s authorized service center. The original dated bill of sale, receipt or receipted invoice must
be presented upon request as proof of purchase.
HKC’s service center listed below will repair your Product or if repairs cannot be made, HKC will
replace this Product at no charge with the same or similar Product. If the Product is defective as
specified in this limited warranty during the limited warranty period, HKC may use new or
remanufactured hardware or products to repair or replace the Product with a similar Product at
its sole discretion. All replaced hardware and Products become the property of HKC and must be
returned to HKC. Replacement hardware and Products assume the remaining original limited
warranty, or ninety (90) days, whichever is longer.
Product freight must be prepaid by original purchaser and shipped in either its original
packaging or packaging affording an equal degree of protection. HKC shall not be responsible for
or obligated to replace damaged goods.
If the product is received damaged by HKC’s service center, it is the responsibility of the
consumer to file a claim against the carrier. HKC’s service center will only store the damaged
product for 30 days and reserves the right, in its sole discretion, to dispose of the damaged
product or ship it back to the consumer at consumer’s expense after 30 days.
