8
(Effective 3/1/2020)
HIX will automatically register the equipment on the date it was shipped to you or your distributor. If the
equipment was not purchased directly from HIX, but through a distributor (either domestic or foreign), please
keep a copy of their sales invoice showing the serial number and date it was sold/shipped to you with this war-
ranty. In this case, we will use the distributor’s invoice date as the beginning warranty date. STAPLE A COPY
OF YOUR PROOF OF PURCHASE TO THIS WARRANTY and keep in a safe place to provide verification of
your warranty should a problem occur. Thank you.
Please fill in the following information and attach a copy of your receipt for your records.
Date Purchased:
From:
Model #: Serial #:
This warranty applies to equipment manufactured by the HIX Corporation (HIX), Pittsburg, Kansas, U.S.A.
HIX warrants to the original purchaser, its Ovens and Dryers, Heat Transfer Machines, Textile Printers, Spot
Heaters, and Exposure Units against defects in workmanship and material, except for wear and tear for a
period of “One Year” from the date of purchase. HIX warrants Accessories for a period of 90 days from the
date of purchase. doughXpress products are covered under separate warranty.
In the event of a defect, HIX, at its option, will repair, replace or substitute the defective item at no cost
during this warranty period subject to the limitations of insurance and shipping costs stated below (excludes
labor).
In the case of heat transfer presses (except the Hobby Lite and Large Format presses), HIX warrants the
heat casting for the “Life” of the machine for the original purchaser. If a part becomes obsolete at the time
for repair, and/or cannot be reasonably substituted for, HIX will credit, at half the then current list price or last
recorded price, only that part toward a new machine or any product HIX offers. This credit offer shall be the
sole responsibility of the HIX Corporation in the event of an obsolete part.
This warranty does not cover belts, rail tape, pads, mug wraps, canvas, rubber blankets, bulbs, glass.
Warranty does not cover damages due to accident, misuse/abuse, alterations or damage due to neglect, ship-
ping or lack of proper lubrication or maintenance. HIX shall not be responsible for repairs or alterations made
by any person without the prior written authorization by HIX. This warranty is the sole and exclusive warranty
of HIX and no person, agent, distributor, or dealer of HIX is authorized to change, amend or modify the terms
set forth herein, in whole or in part.
In the case of a problem with the equipment identified herein, HIX Corporation should be contacted during
regular business hours to discuss the problem and verify an existing warranty. HIX personnel will assist the
customer to correct any problems which can be corrected through operation or maintenance instructions,
simple mechanical adjustments, or replacement of parts. In the event the problem cannot be corrected by
phone, and upon the issuance of a return authorization by HIX, the equipment shall be returned to HIX or an
authorized service representative. All insurance, packaging and shipment/freight costs are solely the respon-
sibility of the customer, and not that of HIX, and HIX shall not be responsible for improper packaging, handling
or damage in transit. Contact HIX customer service for complete return authorization information. Correct
shipping boxes are available from HIX.
This expressed warranty is given in lieu of any and all other warranties, whether expressed or implied,
including but not limited to those of merchantability and fitness for a particular purpose, and constitutes the
only warranty made by HIX Corporation.
In no event shall HIX’s liability for breach of warranty extend beyond the obligation to repair or replace the
nonconforming goods. HIX shall not be liable for any other damages, either incidental or consequential, or the
action as brought in contract, negligence or otherwise.
This warranty gives you specific legal rights and you may also have other rights which vary from state to
state.
WARRANTY
1201 E. 27th Terrace • Pittsburg, KS 66762 • U.S.A.
Web site: www.hixcorp.com • Phone: (800) 835-0606 • Fax: 620-231-1598
E-Mail: [email protected] • E-Mail: [email protected]
©2020 HIX Corp.
Design and Manufacturers of Graphic Imaging, Commercial Food, Industrial and Custom Drying Equipment
