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1-30
HCXTD830, Rev. A01, July 2001
Answering Multiple Calls
Using the soft
park key
As an attendant operator, you probably handle multiple
calls. During busy hours, use the soft park <SFPK> key to
remove calls from your CAPs to ensure that at least one
CAP is free for answering calls and another for placing
calls.
Procedure
To answer calls using the soft park key:
1
If you’re talking on a call and other calls are waiting,
press <SFPK> to place the active call on hold.
2
The active CAP goes idle, and the <SFPK> key
winks.
3
Press <ANS> (or the appropriate special answer key)
to answer the next call.
Note:
You can place up to 10 calls on hold on the
<SFPK> key. To retrieve calls from soft park,
press the winking <SFPK> key. When multiple
calls are held, continue pressing the winking
<SFPK> key until it goes dark. Soft-parked calls
are retrieved in first-in/first-out order. See
“Holding Multiple Calls (Soft Park)”
on page 1-34 for more on soft park.
Содержание SelecSet 400A
Страница 5: ...TABLE OF CONTENTS SELECSET 400A USER S GUIDE vi HCXTD830 Rev A01 July 2001 ...
Страница 7: ...LIST OF FIGURES SELECSET 400A USER S GUIDE viii HCXTD830 Rev A01 July 2001 ...
Страница 9: ...LIST OF TABLES SELECSET 400A USER GUIDE x HCXTD830 Rev A01 July 2001 ...
Страница 63: ...BREAKING INTO A BUSY STATION SELECSET 400A USER GUIDE 1 52 HCXTD830 Rev A01 July 2001 ...
Страница 139: ...TRUNK ANSWER FROM ANY STATION SELECSET 400A USER GUIDE 2 76 HCXTD830 Rev A01 July 2001 ...
Страница 147: ...QUICK REFERENCE SHEET SELECSET 400A USER GUIDE A 8 HCXTD830 Rev A01 July 2001 ...
Страница 151: ...INDEX SELECSET 400A USER S GUIDE IX 4 HCXTD830 Rev A01 July 2001 ...