13
Before you call for service, please check the following items:
Troubleshooting
The inside is smelling.
Dew appears Outside
Dew appears Inside
● When the ambient humidity is too high, the door
check the details below.
● Is the door closed firmly?
or opened for a long time?
● Is it too humid outside?
● Is the temperature set to “Coldest”?
nearby the cold air vent? It will be frozen if it is
is placed nearby the cold air vent.
● Has anything hot been placed in the r
e
frigerator?
● Is the door opened and closed too frequently?
2
Problem
Things to check
Instructions
Page
The refrigerator is noisy
●
Is the refrigerator touching the wall?
4
15
15
4
The Control Panel does not respond:
Problem
Things to check
Instructions
Page
5
at all.
● Is the refrigerator plugged in properly?
●Check the fuse box for blown fuse
● Is the temperature set to “Cold”?
● Is the food stored too much?
The refrigerator does not get cold
Food in the refrigerator
compartment freezes.
The refrigerator does not get cold
enough.
● Do not install the refrigerator in a place where it
may come in contact with sunlight.
● Touch “
Refrigerator
” button to normal or coldest.
● Keep enough space between food.
● Should close the door firmly closed.
● Do not install the refrigerator in a place where it
may come in contact with heat sources.
● Make food cool enough before putting in the refrigerator
● Do not open & close the door too frequently.
● Should be install the refrigerator by following the
preparing instruction manual.
● Using food wrap or sealed containers.
● See content “ Dew or frost is generated” .
● See content “ Dew or frost is generated” .
or tripped circuit breaker.
● Is the refrigerator placed in the direct s
u
nlight?
● Is the refrigerator placed near heat so
u
rces?
● Do you place food with moisture or vegetables
gasket may have dew. Please wipe it up with dry cloth.
Please wipe it off with dry cloth and please
● Is the door opened and closed too frequently
● Do you store food with odor without warpping it?
● Make sure the refrigerator is installed frimly.
● Is the door slightly opened?
● Touch “Refrigerator” button to
normal
or cold.
● Keep enough space between food,Do not block the
5
4
4
The Control Panel display keeps
changing
store-display mode.
● This indicates that the refrigerator is r
unning is
● The refrigerator will not cool while run
ning in
● Turn off the store-display mode by
store-display mode.
1) Power off and Power on the refrigerator again.
2) After that the refrigerator will return to normal
mode.
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-
4
4
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4
cold air vent.
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-
-
If a door is shut, other doors
may open.
● The two compartments are connected
with an air duct.
When closing one of the doors, t
he ot
her door may be
opened by the air pressure throu
g
h the duct.
This is a normal phenomenon.
Does the refrigerator make any
abnormal noises (sound)?
● The sound like water flowing and bo
iling water is the
sound of the cooling liquid (refrige
rant)
.
● A creaking sound comes from th
e storage
compartment. It is the sound caused
b
y friction of
the parts due to temperature cha
n
ge.
-
There are waving and / or
distortions on the door surface,
the side and the top surface of
●Slight waving and/or distortions are g
e
nerated in the
manufacturing process of the refrigerator.
They may be conspicuous according to the position of the
light source and/or the brightness etc.,
but there is no problem with the perfo
r
mance.
the refrigerator.
This is not a malfunction of the refrigerator:
Problem
Things to check
Instructions
Page
-
The surface of the refrigerator
●
The refrigerator is equipped with the dew prevention
and heat radiation tubes.
and closed.
is hot.
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-
-
-
The back and side plates may be heated especially
when starting up or if the do
o
r is frequently opened
