33
Troubleshooting
The door of the freezer
compartment was not left
open temporarily?
Check that the wrapping paper of the food is not getting
caught in order not to make gap between door and
door gasket when you close the door.
When the door is opened frequently or if the door
is opened when the humidity around the refrigerator
is high, moisture in the air may be turned into some
frost or ice on the inner wall or component of the
freezer compartment, or around the air chanels.
This is not a failure. Please try not to open the door
too many times or for a long time. Also, please wipe
frost or ice generated in the freezer compartment off
The door of the freezer
compartment was not
opened frequently or longer
time than necessary?
Making extra ice by using
an additional ice-tray which
was not originally installed
in the refrigerator?
When the many containers in which water or liquid is stored
are put in the same time, water or liquid may be evaporated
and turned into frost or ice on the wall or component of the
freezer compartment, or around the air channels. You can
suppress these frost and ice by putting lid to avoid evaporation
Please wipe frost and ice off with use of a dry cloth.
Frost or ice is generated in
the freezer compartment
with use of a dry cloth.
Dew or Frost is generated
Possible causes and / or Recommened solutions
Please check here
General operation
When the door is opened frequently or if the door is opened
when the humidity around the refrigerator is high, moisture
in the air may be turned into some dew on the inner wall or
chilled air blow-off port. This is not failure . Please try not to
component of the refrigerator compartment, or around the
open the door too many times or for long time. Also, please
wipe off the dew in the refrigerator compartment with adry cloth.
The humidity of the vegetable compartment is higher than other
compartments. Accordingly, depending on the amount or type of
the vegetable, dew condensation may be generated on the plastic
case of vegetable compartment. However, this is not a failure.
When you do not want to have this kind of dew, please warp your
happens many times, water may be accumulated
in the vegetable compartment. Please wipe the water off with a dry cloth.
When the humidity rises such as in rainy day, some dew many be generate
the outer surface of the refrigerator. Please wipe the dew off with a dry clot
When the temperature setting is set as “Coldest”, some dew may be
generated on the outer surface of the refrigerator. Please set the
setting as “Normal”. Also, please wipe dew off with use of a dry cloth.
The door of the refrigerator
compartment was not
opened frequently or longer
time than necessary?
Storing many vegetables
containing much water?
The volume of humidity around
the refrigerator is not high?
The temperature setting is
not set as “Coldest”?
Dew is generated in
the refrigerator
compartment
Dew is generated on
outer surface of the
refrigerator
vegetables in a plastic flim. Also,when the dew condensation
Why Dew and Frost are generated?
When warm and humid air contacts something cold, dew is generated. For example, if you put some ice in the glass in your room,
air around the glass will be cold down and some dew may be generated on the outer surface of the glass.
In the same way, when warm and humid air enters into the refrigerator at the door opening, the warm and humid air contacts cold
inner wall and little dew may be generated.
Accordingly, if the door opening is too frequent or too long, dew will be accumulated at every door opening. In some cases,
dew may be frozen to generate some frost or ice flakes in the freezer compartment.
The door of the refrigerator
compartment was not left
open temporarily?
Please check not to pinch the food or plastic bag between
the door and door frame when you close the door.
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