E-29
Troubleshooting Guide
Smoke or
smells are
not efficiently
removed, or
there is an odor
No remote
operation
Symptom
Solution
Before asking for repair
Check the following again
Securely insert the power plug into the
AC outlet.
No air blows out
or no power is
supplied
Is power plug securely inserted
into the AC outlet?
Switch on breaker.
Is the breaker switched off?
Is the pre-filter very dirty?
Is the filter dirty?
Clean the pre-filter, referring to the “Pre-
filter” in “Cleaning”.
Are batteries dead?
Is the remote infrared receiver
dirty?
Replace the batteries.
Clean the remote infrared receiver.
Insert the batteries with correct
polarities.
Are battery polarities correct?
Replace the filter, referring to the “Filter
Replacement”. The filter may need to be
replaced earlier depending on the installation
location and conditions of use.
Check to see
P.
E-25
Airflow rate
does not
increase even
though the air is
contaminated
“Air Sensor” indicator
remains constantly lit
in green
Is the odor sensor hole blocked
by dust or other obstacles ?
Clean the odor sensor.
Was the ambient air clean
when the unit power cord was
plugged into the AC outlet?
Change the airflow rate. Or open a window
and plug the power cord into the AC outlet
when ambient air is clean.
Is the unit installed in a location
away from odor or dust?
Relocate the air unit.
Is the operation in the
“Humidify” mode?
Airflow rate will not decrease when humidity
is low.
Has airflow rate been switched?
Press the airflow button and select Auto Sensor
or another airflow rate.
Airflow rate
does not
decrease even
though the air is
clean
Is sensor sensitivity high?
Change the sensor sensitivity
setting.
Has airflow rate been switched?
Press the airflow button and select Auto Sensor
or another airflow rate.
Is the odor sensor hole blocked
by dust or other obstacles ?
Clean the odor sensor.
Is sensor sensitivity low?
Change the sensor sensitivity
setting.
P.
E-26
P.
E-20
P.
E-26
P.
E-20
P.
E-19
P.
E-26
P.E-27
Alert Display
Symptom
Cause
All airflow indicators are blinking.
Faulty fan rotation.
Stop the operation, unplug the power cord from the AC outlet and contact your dealer for service.
Is the dust sensor covered with
dust?
Clean the dust sensor.
Is the odor sensor hole blocked
by dust or other obstacles ?
Clean the odor sensor.
P.
E-26
“Air Sensor”
indicator is kept
blinking in green.
Filter Replacement Alert Display T
roubleshooting Guide
P.
E-15,E-18
7B6(3$LQGG
P.
E-15,E-18
P.E-11
P.E-11