trouble shooting guide
information
questions
answers
remedy
possible reason
problem identification
snowy picture - poor sound
multiple images - sound O.K
intermittent interference
no picture or sound
Connection of aerial lead
to the TV is poor.
Corroded or poor aerial
connections.
Aerial has moved position.
Adverse weather conditions.
Transmitter problems.
Make new connection
and/or change aerial plug.
Make new connections
or renew lead.
Re-align aerial.
None.
Check with local Operator.
Transmitter problems.
Aerial has moved position.
TV not tuned correctly.
Adverse weather conditions.
Re-align aerial.
None.
Re-tune or fine tune TV.
Check with local Operator.
Interference from
electrical or mechanical
motors, fluorescent lights,
portable radios etc.
Check devices for shielding
and renew if necessary or
move further from TV.
TV may be in AV
mode.
Picture/sound
controls set to
minimum.
TV in standby
mode.
Press the AV button
or to
buttons on your
handset to return to
normal TV mode.
Check
picture/sound
controls (go to
MAIN MENU).
Press one of the
buttons to .
Why doesn't my remote control handset work?
Why won't my TV switch on?
Check that your plug is connected to the
socket and switched on, check fuse and make
sure TV is not in standby mode (see below).
Make sure there are no obstructions between
the handset and the TV's infra-red lens, or the
batteries may be exhausted - replace the whole
set of batteries.
AV Input not set correctly.
Check what external
equipment is connected
and check its scart AV
status.
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If a problem still continues after referring to this guide contact your dealer immediately.
Under NO circumstances remove the rear cover of your TV.
