USER MANUAL
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26
Trouble Shooting
SYMPTOMS
POSSIBLE SOLUTIONS
No sound or picture
Check if the power cord is in the AC outlet and if it has electricity.
Check if you have pressed
Power button
on the TV or
Standby button
on the
remote control.
Check the setting of picture brightness and contrast.
Check the volume.
Picture is normal, but no
sound.
Check the volume.
Check if Mute mode is set "on".
No picture and white or
black picture
Adjust Picture Setting.
Check Color System.
The sound and picture are
interfered
Try to find the appliance affecting TV set, and move it far away from the TV set.
Try to insert the power plug of the TV set into another outlet.
Unclear picture or picture
with snow
Check the direction, position and connection of your antenna.
Adjust the direction of your antenna or reset or fine tune the channel.
H/V strip or the picture
shaking
Check if there is interfering source nearby, such as appliance or electric tools.
The cabinet of the TV
makes "Click" sound
Sometimes the room temperature change can cause the television cabinet to inflate
or contra, which makes the sound. This does not mean the TV breaks down.
3D images not shown
Check the mode of 3D video source, access 3D settings and select suitable 3D
format for the video source.
If you use the active 3D glasses, check if the glasses are powered on.
When there is something wrong with your TV, you can try turning off the TV and then restart it.
You can also operate according to the following chart. If the problem still cannot be solved, please contact
the professional technicians.
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