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• Close the application not used.
• Uninstall the applications not used for a long period of time.
My phone isn’t charging properly
If your phone isn’t charging properly, try the following:
• Ensure that your phone is charging at a normal temperature.
• Plug the charger into a different socket.
• Recharge your phone for about half an hour.
• Chances are that the battery has a problem. If the battery has
been built-in, contact service center.
• Ensure that the charger is not defective. If the charger is defective,
replace it.
• If the charger fails to charge, please change or repair it.
Touchscreen error when charging
If there is touchscreen error when charging, try the following:
• If the charging equipment is incompatible with your phone, it may
cause some problems. Use charger supplied and stable charging
equipment.
• Check whether softwares or applications are normal or not.
Restart your phone.
I’ve forgotten my password