Hisense South Africa Warranty:
July 2018
Major Household Appliances
Dear Valued Customer,
Thank you for the purchase of a Hisense product.
The following conditions apply to the warranty on your Hisense product, which replaces any other conditions printed
or published elsewhere.
Please read through the conditions carefully and make sure you understand
them. If you have any questions regarding the warranty, please make contact with us on 0860 447 3673
or send us an e- mail on [email protected].
Major Household Appliances include products such as Tv, Fridge and Freezers, Washing Machines, Built in and freestanding
ovens, hobs and stoves (excl. mini ovens) etc.
FAILURE TO USE A CERTIFIED ELECTRICIAN, CERTIFIED GAS INSTALLER OR HISENSE
AUTHORISED SERVICE AGENT OR GENUINE PARTS FOR INSTALLATION OR SERVICE
VOIDS THE GUARANTEE
Conditions of your Warranty:
From January 2014, Hisense warrants the product against faulty manufacture and / or defective material and the
working of your product for 36 months (3 years) from the date of purchase, provided it is used for its intention and
for domestic use only. A further 12 months warranty can be obtained (4th year warranty) if the consumer has
registered their warranty successfully with Hisense South Africa within the first 6 months of date of purchase.
Please visit us on
www.hisense.co.za
for product registration or SMS the word HICARE to 48868 and you will
receive a link to our mobi site with easy to follow instructions to complete registration.
Hisense Laser TV carries a 24-month (2-year) exchange warranty against faulty manufacture and / or
defective material from the date of purchase, provided it is used for its intention and for domestic use only..
An additional 12 months warranty (5th year warranty) will be given to qualifying Refrigeration models
purchased between February 2018 and December 2018, against faulty manufacture and / or defective
material and the working of your product from the date of purchase, provided it is used for its intention and for
domestic use only.
Dishwashers ,bar fridges, mini ovens, free standing stoves, extractors sound bars and microwaves carry a 2 year
warranty.
Units that are supplied through rental channels carry a 2 year warranty only, please consult with these channels or
Hisense South Africa regarding the warranty period and conditions.
The warranty does not apply to Hisense air conditioners, please contact our agents / original retailer or distributor
for warranty conditions for air conditioners.
NOTE:
The 4 / 5 year warranty does not apply to all dealers, please refer back to the dealer or distributor where
the unit was purchased from for the correct warranty period and conditions or contact Hisense South Africa.
For warranty conditions, period and queries in any other country, outside South Africa, please consult the in
country local Distributor.
1. For product purchased before January 2014, we warrant the working of the unit for a minimum of 12 months (1
year), but may vary from retailer to retailer. Please consult with the original dealer the unit was purchased from to
confirm the warranty period or contact us if you unsure regarding your warranty on [email protected].
2.
Hisense bar fridges, microwaves, extractors and mini-ovens, are not repaired. Kindly return it with the original
proof of purchase to the store is was bought from, within the warranty period from date of purchase. It may be
required to log a service call for inspection and verification for the reported fault.
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