30
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Other Information
Remote control does not work.
Confirm that TV still has power and is operational.
Change the batteries in the remote control.
Check if the batteries are correctly installed.
Smart Television with wireless
network capability Wi-Fi fail to
join a local network.
Configure the local wireless router or access point for WPA-PSK
security before attempting to connect the TV to the Wi-Fi network.
Follow instruction in the User Manual of the television to setup a
wireless connection.
NOTES
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to
produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact
on the performance of the product.
Some features of function (eg PIP, channel list, recently viewed) will be disabled when you watch 4K × 2K
video.
Images throughout this document are for illustrative purposes only and may differ from the actual product.
4.2
Service Contact
Country
Hotline Number
Website
Austria
+43-0820420411
www.eseco.at
Belgium
+32 (0)11 281780
www.servilux.be
United Kingdom
+44 0345 610 4199
www.hisense.co.uk
Denmark
+45-44503039
www.elektronik-centret.dk
France
+33 1 76 49 05 05
www.hisense.fr
Germany
+49-(0)0800 9000169
www.elesco-europa.com
Hungary
+36-614772070
www.aagservice.hu
Ireland
+44 28 3832 6119
www.craigavon.tv
Italy
+39-800 321 999
www.hisenseitalia.it
Norway
+47-815 81 333
www.infocare.no
Spain
+34-902027419
www.hisense.es
Sweden
+46 911 21 14 50
www.assistkedjan.se
Switzerland
+41 (0) 900782400
www.stagicp.ch
The Nethelands
+31 (0) 77-3060708
www.technorep.nl
Portugal
+351 707 780 368
www.hisense.es
www.hisense-europe.com www.hisense.com/en
For more information, please contact the service company of Hisense in your country.
