USER
GUIDE
SUPPORT
PAGE
ASSISTANCE
OR
SERVICE
Before
calling
for
assistance
or
service
,
please
check
the
troubleshooting
section
of
your
user
manual. It
may
save
you
the
cost
of
a
service
call
.
If
you
still
need
help
,
fol low
the
instructions
below. When
calling
,
please
know
the
purchase
date
and
the
complete
model
and
serial
number
of
your
appliance
.
This
information
will
help
us
to
better
respond
to
your
request. If
you
need
to
order
replacement
parts
,
we
recommend
that
you
use
only
factory
-
specified
replacement
parts
.
Factory-specified
replacement
parts
will
fit
right
and
work
right
because
they
are
made
with
the
same
precision
used
to
build
every
new
appliance. To
locate
factory-specitied replacement parts in your area, call Hisense
Customer
Service
toll
free, at 1-877-465-3566.(English & Spanish, Monday–Friday 9 a.m.
to 6 p.m. EST)
Whenever
you
call
to
request
service
on
your
appliance
,
you
need
to
know
your
complete
model
number
and
serial
number
.
This
information
can
be
found
on
the
model
and
serial
number
label
.
See
“Electrical Requirements” for the location of the model and serial
number
label
.
Please
record
the
model
and
serial
number
information
below
.
Also
,
record
the
purchase
date
of
your
appliance
and
the
store’s
name
,
address
,
and
telephone
number
.
Model
Number
__________________________________________________
Serial
Number
__________________________________________________
Purchase
Date
__________________________________________________
Store
Name
____________________________________________________
Store
Address
__________________________________________________
Store
Phone
____________________________________________________
Keep
this
book
and
the
sales
receipt
together
for
future
reference
.
Call
Customer
Service
in
the
United
States
toll
free: 1-877-465-3566 (English & Spanish,
Monday–Friday 9 a.m. to 6 p.m. EST)
Call
Customer
Service
in
Canada
toll
free: 1-855-344-7367 or e-mail at HYPERLINK "
mailto:[email protected]" [email protected] (English & French)
The
Hisense
Call
Center
can
provide
assistance
with
:
■
Features
and
specifications
on
our
appliances
■
Installation
information
■
Use
and
maintenance
procedures
■
Repair
parts
sales
■
Referrals
to
serv ice
companies
.
■
Designated
service
technicians
are
trained
to
fulfill
the
product
warranty
and
provide
after-warranty
service
,
anywhere
in
the
United
States
and
US
territories
or
Canada