- 21 -
English
Network error.
*Server connection may
take time(slow).
*Try to log in again
*Check wireless network
。
Session timed out due to
inactivity.
Network environment
not stable.
*Try to log in again at a
later time.
*Turn home appliance off,
and then powering back
up.
Command Fail due to
network error
*Check wireless network
connection.
*Turn home appliance off,
and then powering back
up.
App or Certain functions
cannot be used
App needs to be
updated.
After upgrading the phone
operation system, if the
App cannot be used,
please upgrade App to the
latest version
Timer
functions
are
abnormal
App was not enabled to
read the smartphone’s
time
Settings shall be made by
following routes in case of
Android system: “Settings
- Apps (Device) - HiSmart
Life - Permissions -
Location”, enable the
switch of Location;
For IOS, go to the bottom
of “Setting”, find HiSmart
Life, enter it and choose
“While
Using”
from
“Location”;
Timer
functions
not
working
The Timer functions
weren’t triggered.
Timer
is
based
on
triggering, and only work
under the conditions set by
the user.
Can not use data to
control appliance
Data control is closed
For
IOs
，
in
“Settings” ,find your app
and
select
it,
select
