HIS HIS-RL19.5 A Series Скачать руководство пользователя

Страница: 23 / 32

Troubleshooting

RL19.5A User Manual, 99175B, September 2021

Troubleshooting

Video Troubleshooting

IMPORTANT!

If using a KVM extender, first try to resolve any problems using the solutions listed

below. If the problem still exists, try bypassing the KVM extender. If this fixes the

problem and allows the monitor to work properly, then the KVM extender is the

source of the problem� Please refer to the troubleshooting section of the KVM

extender manual or contact Hope Industrial Systems for additional assistance.

Symptom

Causes

Solutions

No image on

the screen and

control's Power

Indicator light is

not lit

Monitor is not powered on.

• Press the Power button on the

monitor and make sure the Power

Indicator light is lit blue.

• Check power connections at the

monitor and power source�

• For DC models, check the connector

polarity and ensure input voltage is

9�6 to 36�6 VDC�

The "Auto Power Off"

function is enabled�

Disable this setting by unchecking the box

for the "Auto Power Off" function in the

OSD's "Setup" menu�

No image on

the screen and

control's Power

Indicator light is

lit orange

Video cable is not plugged in

correctly�

Check the video cable connection at the

monitor, PC, and/or KVM extender.

PC is in Power Saving

mode�

Power Saving mode can usually be exited

by moving the mouse.

PC is not powered on�

Ensure PC is powered on�

PC is not sending signal.

Connect the PC to another known working

monitor to check the PC source signal.

Screen image is

dim

Brightness and/or contrast

settings are not set properly.

Adjust the monitor's brightness and

contrast settings in the OSD's "Contrast/

Brightness" menu.

Содержание HIS-RL19.5 A Series

Страница 1: ...19 5 RACK MOUNT INDUSTRIAL MONITOR USER MANUAL Model No HIS RL19 5 _ _ _ A REVISION A ...

Страница 2: ...g the Timing Mode 13 Control Panel Buttons 14 OSD and Power Lock Settings 15 On Screen Display OSD Menus 16 Auto Image Adjust Menu 17 Contrast Brightness Menu 17 Input Select Menu 17 Audio Adjust Menu 17 Color Adjust Menu 18 Information Menu 19 Manual Image Adjust Menu 19 Setup Menu 20 Memory Recall Menu 21 Cleaning Instructions 22 Glass Acrylic and Touch Screen Window Models 22 No Protective Wind...

Страница 3: ...L19 5 subject unit is to be powered by a Listed Power Supply suitable for the application with outputs at SELV LPS or Class 2 levels rated 9 6 36 6VDC 2 5 A max The equipment is not intended to connect directly to a DC Mains source FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designe...

Страница 4: ...zardous Locations This equipment is suitable for use in Class I Division 2 Groups A B C and D or non hazardous locations only Device is open type and is to be installed in an enclosure suitable for the environment that is only accessible with the use of a tool FR Cet équipement peut être utilisé dans la Classe I Division 2 Groupes A B C et D endroits hasardeux ou endroits non hasardeux seulement C...

Страница 5: ...wings RL19 5A User Manual 99175B September 2021 5 Mechanical Drawings Front View Side View 7U Height 310 7 mm 12 23 6 5 mm 0 26 298 5 mm 11 75 437 39 mm 17 22 241 3 mm 9 50 482 6 mm 19 00 57 59 mm 2 27 310 7 mm 12 23 ...

Страница 6: ...Mechanical Drawings 6 RL19 5A User Manual 99175B September 2021 Rear View Bottom View 7U Height 310 7 mm 12 23 482 6 mm 19 00 449 07 mm 17 7 449 07 mm 17 7 33 71 mm 1 3 23 88 mm 0 9 ...

Страница 7: ...50 C 122 F f Remember that heat rises the temperature at the top of the cabinet will be much hotter than at the bottom if air inside the enclosure is not actively circulating Even in a sealed enclosure use of a circulation fan can greatly reduce temperature f Also remember that even though this product is designed to operate at 50 C the life span of any electronic device is shortened when it is co...

Страница 8: ...m issues while configuration changes may still be easily made Install Cable Connections All monitors are shipped with a standard VGA video cable AC powered displays are also shipped with a power mains cable If you ordered a touch screen monitor a USB cable is supplied for the touch screen interface To use the touch screen Serial RS 232 interface a serial cable may be ordered separately The cable p...

Страница 9: ...layPort connection this can be converted for use with the DVI video port using a simple adapter If the video source has a 5 wire analog RGB video output this can be converted for use with the VGA video port using a simple adapter Certified adapters are available from Hope Industrial Systems Contact our sales team for more information Power Connection The HIS RL19 5 is available with either AC or D...

Страница 10: ... Hope Industrial Systems if you require a CD ROM with documentation and drivers for touch screens For a full list of downloadable drivers please check the following Internet address https www HopeIndustrial com support drivers IMPORTANT If you will be using a USB connection install the touch screen driver first and then connect the USB cable If you will be using a Serial connection connect the Ser...

Страница 11: ...ew locks on the cable connectors to ensure adequate strain relief HAZ LOC NOTE If this step is not performed the product will not comply with Class I Division 2 Hazardous Location requirements 2 Select the appropriate driver for your operating system from the web address listed above 3 Click to Run the software when prompted Follow on screen instructions to download and execute the touch screen dr...

Страница 12: ...monitors conform to the Electronic Industries Association standard EIA 310 D Our monitors will fit in type A B and C racks with a width of 482 6 mm 19 preferred EIA rack width WARNING Hope Industrial Systems will not assume liability for damage to internal electronics due to improper installation Contact Hope Industrial Systems if you need additional assistance The HIS RL19 5 has a panel height of...

Страница 13: ...e screen image TIP For the best picture quality set your computer graphics adapter timing mode to VESA 1920 x 1080 60 Hz Please refer to the computer graphics adapter manufacturer s manual for instructions on setting the resolution and timing mode In Microsoft Windows these settings may be found at the following location f 2000 XP Control Panel Display Settings f Vista Control Panel Personalizatio...

Страница 14: ...enus and adjustments screens disappear automatically after 15 seconds This is adjustable through the OSD Time Out setting in the Setup menu 2 To select a control to adjust press the up or down button to scroll through the menu 3 Press button 2 to open the menu for a selected control 4 To adjust the control press the up or down button 5 To save the adjustments and return to the main OSD menu press ...

Страница 15: ...ower Button Unlock Press and hold 1 and the down button again for 10 seconds Button Control Functions Enter When the OSD menu IS NOT displayed Shortcut to Auto Image Adjust When the OSD menu IS displayed Displays the control screen for the highlighted control Down Blue Light Filter When the OSD menu IS NOT displayed Shortcut to Blue Light Filter When the OSD menu IS displayed Scrolls down and adju...

Страница 16: ...le between inputs Audio Adjust HIS RL19 5 monitors do not include audio capabilities these functions are inoperative for Hope Industrial monitors Color Adjust Provides several color adjustment modes Information Displays the timing mode video signal input Manual Image Adjust Includes the H V Position Horizontal Size Fine Tune Sharpness Aspect Ratio ECO Mode View Mode and Blue Light Filter functions...

Страница 17: ...ere is more than one computer connected to the display Use D Sub for analog VGA signals and DVI for digital signals Auto Image Adjust Menu The Auto Image Adjust menu automatically sizes centers and fine tunes the video signal to eliminate waviness and distortion Press button 2 outside of the OSD menu to activate Auto Image Adjust NOTE Auto Image Adjust works with most common video cards If this fu...

Страница 18: ...creen image for cooler white used in most office settings with fluorescent lighting Native Adds red to the screen image for warmer white and richer red Warm Adds red to the screen image for warmer white and richer red User Color Individual adjustments for red R green G and blue B 1 To select color R G or B press button 2 2 To adjust selected color press the up or down button NOTE If you select REC...

Страница 19: ...resh rate is 60 Hz Manual Image Adjust Description H V Position Moves the screen image left or right and up or down Horizontal Size Adjusts the width of the screen image Fine Tune Sharpens the focus by aligning text and or graphics with pixel boundaries NOTE Try the Auto Image Adjust function first Sharpness Adjusts the clarity and focus of the screen image Aspect Ratio Selects the image size for ...

Страница 20: ...usts the gamma curve to enhance darker scenes and improve visibility in brighter scenes Movie adjusts the contrast to enhances the black levels Web adjusts the gamma curve to improve contrast and color Text adjusts the color temperature contrast and brightness of the screen for reading text Mono provides clearer and more obvious detail with more shades of grey making it suited for black and white ...

Страница 21: ...ed For example with a 15 second time setting if a control is not pushed within 15 seconds the display screen disappears OSD Background Allows the user to turn the OSD background On or Off Auto Power Off When enabled this setting will automatically power off the monitor when no signal is detected for 3 minutes Power Indicator Allows the user to turn the Power Indicator light On or Off Memory Recall...

Страница 22: ...t hurt the screen The anti reflective coatings on glass window equipped displays are physically part of the surface of the glass and resist degradation to the Military Specifications To minimize over run of cleaning solution spray the cloth first and then clean the screen No Protective Window LCD Surface Models Wipe the screen with a clean soft lint free cloth This will remove dust and other parti...

Страница 23: ...dicator light is lit blue Check power connections at the monitor and power source For DC models check the connector polarity and ensure input voltage is 9 6 to 36 6 VDC The Auto Power Off function is enabled Disable this setting by unchecking the box for the Auto Power Off function in the OSD s Setup menu No image on the screen and control s Power Indicator light is lit orange Video cable is not p...

Страница 24: ...rrectly for the source signal Activate the Auto Image Adjust function in the OSD menu Fine tune the picture by manually adjusting the image In the OSD menu these functions can be found in the Manual Image Adjust menu Wrong or abnormal colors white is not white Monitor color settings are incorrectly adjusted Reset the monitor to the factory default settings by activating the Memory Recall function ...

Страница 25: ...s the USB cable length exceed 5 meters USB cables have a 5 meter limitation and could cause no touch response if this is exceeded If using a Serial connection is the Serial cable plugged into the correct COM port Ensure that the Serial cable is connected to the COM port being used prior to installing the touch screen driver The cursor moves but does not follow my finger when touching the touch scr...

Страница 26: ...rt 178 178 Contrast Ratio typical 3000 1 static Backlight typical LED 50 000 hour brightness half life Electrical Monitor Input AC power models 100 to 240 VAC 1 5 0 75 A 60 50 Hz DC power models 9 6 to 36 6 VDC 2 5 to 0 65 A Class 2 or SELV LPS Power Consumption 20 W Power Standby mode 1 W Functional Control Panel Buttons 2 Enter Down Up 1 Menu Power On Screen Display OSD Menus Auto Image Adjust C...

Страница 27: ...eo 0 7 1 0 Vp p 75 Ohms Compatible sync modes Separate H V sync Composite sync Sync on Green DVI NOTE NTSC PAL composite input available call for details Horizontal Scan 24 82 kHz Vertical Scan 50 75 Hz Supported Video Standards 1920 x 1080 60 Hz 1680 x 1050 60 Hz 1600 x 1200 60 Hz 1400 x 1050 60 Hz 1440 x 900 60 75 Hz 1280 x 1024 60 75 Hz 1280 x 960 60 Hz 1280 x 720 60 Hz 1152 x 870 75 Hz 1024 x ...

Страница 28: ...ping Weight 10 89 kg 24 lbs Rack Compatibility EIA Standard EIA 310 D EIA Type Rack A B and C Rack Width 482 6 mm 19 0 preferred EIA width Mounting 4 Slots 7 1 mm 0 28 wide Panel Height 7U 310 7 mm 12 23 Environmental Operating Temperature 0 to 50 C 32 to 122 F Storage Temperature 20 to 60 C 4 to 140 F Humidity 20 to 90 non condensing Operating Shock 15 g 6 msec half sine Operating Vibration sine ...

Страница 29: ... ICES 3A NMB 3A CE UKCA NOM Registration No NOM 019 SCFI 1998 Environmental IEC 60721 3 Reliability WEEE Registration No WEE DJ1859ZX for UK only Enclosure UL 50E File No E318630 Hazardous Location UL Rated for Hazardous Locations Industrial Control Equipment for Hazardous Location Listed for Class I Division 2 for Groups A B C and D Temp Code T4A File No E328481 per UL121201 2017 and CAN CSA C22 ...

Страница 30: ...eded we will give you a Return Material Authorization RMA number This RMA number must be conspicuously marked on the outside of the shipping box Hope Industrial Systems will not accept shipments not accompanied by the RMA number Except where otherwise noted you must ship or deliver the product to Hope Industrial Systems Freight prepaid What Does This Warranty Not Cover This warranty does not cover...

Страница 31: ...RL19 5A User Manual 99175B September 2021 31 This page intentionally left blank ...

Страница 32: ...e 44 0 20 7193 2618 HopeIndustrial fr Germany Phone 44 0 20 7193 2618 HopeIndustrial de Italy Phone 39 80 0740414 HopeIndustrial it Spain Phone 34 91 1438229 HopeIndustrial es EU Authorized Representative Falcons Logistics B V Hoeksteen 26 F 2132 MS Hoofddorp Netherlands HopeIndustrial eu United Kingdom Authorized Representative Falcon AR Services UK LTD Lynton House 7 12 Tavistock Square WC1H 9LT...

Результаты поиска

Содержание HIS-RL19.5 A Series

Отзывы:

Похожие инструкции для HIS-RL19.5 A Series

Бренды по названию

Популярные бренды

HIS HIS-RL19.5 A Series, Руководство пользователя

Результаты поиска

Содержание HIS-RL19.5 A Series

Отзывы:

Похожие инструкции для HIS-RL19.5 A Series

Бренды по названию

Популярные бренды