How to Charge
How to Replace Earwax Filter
Care and Maintenance
Contraindications
Warnings and Tips
How to Replace Earwax Filter
1) Charge Your Hearing Aid.
2) Charge Your Charging Case
No Sound
Voices sound
low,
very weak,
or unclear.
Hearing aid
feedback
(whistling sound)
happens.
Hearing aid
feedback
(whistling sound)
happens in the
charging case.
The indicator light
does not light up
when the hearing
aid is placed in the
charging case.
Charging
indicator lights
do not show up.
Volume is too low.
Device is not charged.
lncrease the volume.
Charge the hearing aid and the
charging case
Microphone is clogged.
Clean the mic hole with
the cleaning tool.
Ear tip is clogged.
Low battery.
Ear tip is too loose.
Earwax in the ear tip.
Clean the ear tip with
the cleaning tool.
Put the hearing aid into the
charging case to charge.
Choose a suitable-size ear tip,
and wear it correctly.
Clean the ear tip and the sound
tube with the cleaning tool.
20mAh Lithium Battery
≤2h
≈40h
On A Single Charge
300mAh Lithium Battery
≤2h
4 Times for Signle Hearing Aid
2 Times for Two Hearing Aids
The ear tip does
not fit tightly.
Reinsert the ear tip until it
fits tightly.
The ear tip size is
not suitable.
Change the ear tip to
a suitable size.
Earwax builds up in the
ear tip or the sound tube.
Clean the ear tip and
the sound tube.
Poor contact between
the hearing aid and the
charging case.
1) Put the hearing aid back into the
charging case and twist the hearing
aid left and right.
2) Cleaning the charging contacts of
the hearing aid and the charging case.
Charing case is
out of power.
Charge the charging case.
Poor contact between
the hearing aid and
the charging case.
Reinsert the hearing aid
into the charging case.
The left and right hearing
aids are reversed.
Poor contact between
the hearing aid and the
charging case.
Put the blue hearing aid on the
left and red on the right.
1) Insert the hearing aid firmly
into the charging case.
2) Clean the charging contacts of the
hearing aid and the charging case.
3
4
2
1
1) Gently insert the removal end
of the provided rod into the
sound tube.
2) Pull out the previous earwax
filter and discard it.
3) Turn the rod to the other end
(with a new filter).
4) Put the new filter into the
sound tube.
5) Pull out the rod and leave
the new earwax filter on
the sound tube.
The hearing aid can be charged after being returned to the
charging case, while the green light is flashing. And it will stop
automatically when fully charged.
• Clean the ear tip and the sound tube every day.
• Remove earwax with the provided cleaning tool.
• Wipe dirt with a tissue or soft cloth.
• Replace the earwax filter every 3 months.
• Do not to poke the microphone holes with any sharp
objects to avoid damage.
1) Congenital atresia of external ear or deformity of
any part of the ear canal.
2) Hearing condition is unstable, and the degree of
hearing loss often fluctuates.
3) Persistent headaches, dizziness, earaches, tinnitus
or other symptoms that are not suitable for adaptation.
4) Sudden onset of hearing loss within the past 3
months; rapid progressive deafness; unilateral hearing
loss or other acute ear disease.
5) Effusion (secretions/discharge) in the ear and/or
frequent purulence (pus).
6) Central deafness (central nervous system) or
non-organic deafness
7) Patients with acute otitis externa and tympanitis.
8) Patients with acute and chronic suppurative otitis
media (in the period of purulent infection).
9) Patients who are allergic to the materials of the
product.
1) Do not use at high volume for extended periods of
time, or ear injury can result.
2) Do not immerse the hearing aid in any liquid.
Remove the hearing aid before swimming or bathing.
After swimming or washing, wait for the ear canal to
dry before wearing the hearing aid.
3) Do not store or use the product in environments of
high humidity (such as sauna room or bathroom).
4) Do not place the devices near high-temperature
areas such as stoves or direct sunlight.
5) Do not expose the devices to strong electromagnetic
fields. Remove devices prior to any type of X-ray, MRI,
or CT scan.
6) If any parts stuck in the ear canal, seek medical
assistance and do not attempt to remove by yourself.
7) If you experience any pain or strong discomfort
using the devices, remove and consult a doctor.
8) Keep the devices away from children and pet to
avoid damage or injury.
9) Do not share your hearing aids with others. Using a
hearing aid configured for someone else can result in
hearing damage or injury.
10) When not in use, charge the product regularly to
avoid battery damage. The recommended charging
time interval of hearing aids is less than 28 days.
11) Do not disassemble or attempt any repairs by
yourself. Doing so will void your warranty.
Replace the earwax filter every 3 months.
Do not reuse the earwax filter once used.
There is a risk of falling off.
Note
：
During use, the hearing aid may fail to charge. This
situation is likely to be caused by poor contact of the charging
contacts, which can be solved by the following methods:
1) Put the hearing aid back into the charging case and
twist it left and right.
2) Clean the charging contacts of the hearing aid and
the charging case.
Plug the Type-C end into the charging interface of the
charging case to charge.
1- Left hearing aid charging indicator
2- Right hearing aid charging indicator
3- Battery indicator of charging case
4
Charging interface
of charging case
Problems
Hearing Aid
Battery
Specifications
Battery Life
Charging Time
Charging Case
Possible Causes
Suggested Solutions
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