5.2 Troubleshooting
35
1
If damage is suspected, check the "Before Returning for Repair" section before contacting your
dealer or Hioki representative.
5.2 Troubleshooting
Before Returning for Repair
Symptom
Check Items
The LED (on the left
side of the instru-
ment) doesn’t turn on
when the
POWER
switch is turned on.
Has the power cord been disconnect-
ed? Is it connected properly?
Verify that the power cord is properly con-
nected to the outlet and the AC adapter (p.
18).
Are the batteries installed properly?
Verify that the batteries have been installed
properly (p. 17).
The pens don’t move
when the control
panel is operated.
Is the
CH2 POWER
switch in the
OFF
position (PR8112)?
The CH2 pen will operate when the
CH2
POWER
switch is in the
ON
position.
Paper is not being
fed through the in-
strument.
Has the recording paper come off the
sprockets?
Verify that the recording paper has been
loaded properly (p. 14).
If the paper is not being fed through the in-
strument even though it has been loaded
properly, the instrument may be damaged.
Please contact your dealer or Hioki repre-
sentative.
Are you trying to reuse recording pa-
per?
Do not attempt to reuse recording paper.
Additionally, use only genuine Hioki record-
ing paper.
The instrument won’t
turn on.
A power protection component may
be damaged.
Customers should not attempt to replace or
repair parts. Contact your dealer or Hioki
representative for service.
The waveform is not
changing.
Are the cables connected properly?
Verify that the measurement and other ca-
bles are connected properly.
Is the measurement range set proper-
ly?
Verify that the
RANGE
knob and the mV/V
switch have been set appropriately.
Is the
ZERO/MEAS
switch set to the
MEAS
position?
Verify that the
ZERO/MEAS
switch is set to
the
MEAS
position and that the
START/
STOP/FEED
switch is set to the
START
po-
sition.
Nothing prints on the
paper.
Are the recording paper and pens in-
stalled properly?
Verify that the recording paper (p. 14) and
pens (p. 16) are installed properly.
Is the paper lever in the
DOWN
(bot-
tom) position?
The pens will be in contact with the record-
ing paper when the paper lever is in the
DOWN
(bottom) position.
Printout is too light.
The pens may have dried out.
Replace the pens.
Ink is leaking from
the pens.
Are the pens being stored properly?
Store pens at room temperature, avoiding
high temperature and humidity.
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