MinMoe Temperature Screening Terminal Installation Guide
Mercury SD Product Support Team
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2) Open device menu and check whether terminal can get video stream from thermal camera or not.
3) Temperature measurement result is not accurate
1) In order to get an accurate temperature, after the device is powered on, you should wait for 90 min to
warm the device up.
2) Open mouth and deep exhalation will affect the temperature measurement results
3) Please check and upgrade device and thermal module to latest firmware version
4) Whether device can be used for temperature measurement for strangers.
Enable temperature measurement only option from device
5) Whether device support ehome(ISUP) protocol or not
Limited by protocol, currently only support device network sdk
6) Whether device can be used for time attendance
Yes, device will upload log to iVMS4200 or Hikcentral platform, calculation will be done in the software.
7) Log search and export
Log query from device local, Abnormal temperature will be marked as red.
a. Only registered persons
’
authenticated record can be searched.
b. Strangers and temperature measurement only record can
’
t be searched from local screen.
