HIKVISION DS-5504HMI series, Руководство пользователя

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Mobile Digital Video Recorder
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9.2 FAQ
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Why does my DVR make a beeping sound after booting?
The possible reasons for the warning beep on the device are as follows:
a) There is no HDD installed in the device.
b) The HDD is not initialized.
c) HDD error
To cancel the beeping sound and use the device without HDD, enter the Exception Settings interface. For detailed
information, see Chapter 7.2.5 Handling Exceptions .
•
DVR fails to start up after connecting the power.
Possible reasons:
a) Incorrect voltage input (6 ~ 36 VDC) and power consumption (≥ 50W).
b) The HDD lock is not closed.
c) The power connections are incorrect and please refer to Chapter 1.3 .
d) The motherboard or power functions abnormally. In case of hardware failure, please contact the supplier of the
product.
•
Fail to connect 3G.
Possible reasons for 3G connection failure are as follows:
a) Dialing is not enabled.
b) APN, dial number, user name and password should be set for 3G VPDN private network.
c) No 3G antenna connected. When both the master/slave antennas are connected, locate them vertically with above
20cm distance from each other.
d) SIM card is out of service or 3G service is not opened.
•
Fail to connect to Wi-Fi.
Please check the following settings:
a) The SSID, encryption type or password are entered incorrectly.
b) AP (access point) or router works abnormally.
c) No Wi-Fi antenna connected or the antenna is not vertically located.
•
The DVR cannot be accessed via platform (iVMS) after successful connection to 3G or Wi-Fi.
Possible reasons:
a) The parameters (e.g., server IP, device registered ID, etc.) of the platform are configured incorrectly.
b) The platform works abnormally.
•
Fail to obtain satellite positioning information.
Possible reasons:
a) The satellite positioning antenna is not placed outdoor.