Interactive Display
54
Trouble
Reason
Solution
Image doesn’t
perfectly fill into the
display or is fuzzy.
●
Wrongly adjusted.
●
Display mode is wrong.
●
Apply auto-adjust function.
●
Enter the More menu to
adjust horizontal or vertical
position.
●
Apply recommended display
mode.
Control via remote
control is invalid. Or
control distance of
remote control is too
short.
●
IR receiver is overlapped.
●
Remote control battery is
insufficient.
●
Remove the overlap object.
●
Change battery.
Accessing internet via
browser failed.
●
Network parameters are
unavailable.
●
Network connection is not
well.
●
Network server is not
enabled.
●
Request network
administrator for available
network IP address and other
parameters.
●
Check the network cable
connection.
●
Consult the internet service
provider.
Playing back online
video is not fluent.
●
Network bandwidth is
insufficient.
●
Buffer or download multiple
movies synchronously.
●
Multiple computers share the
same network.
●
Increase your network
bandwidth.
●
Try another playback address.
Device halted or
crashed.
●
Too many programs are
running.
●
The device is interrupted by
the external situation
(lightning, static electricity,
etc.).
Cut off device power supply for 1
to 2 minutes. And power on the
device again.