READ THIS FIRST
Important Quick Start Information for your High-Rely drive
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YOUR MACHINE IS SET TO OPERATE AT 115 VOLTS A/C. IF THE OPERATING
VOLTAGE YOU INTEND TO USE IT ON IS HIGHER SUCH AS 220/240 VOLTS A/C,
BE SURE TO MOVE THE VOLTAGE SELECTOR SWITCH ON THE BACK OF THE
UNIT TO YOUR OPERATING VOLTAGE RANGE. FAILURE TO DO THIS COULD
RESULT IN SERIOUS DAMAGE TO YOUR UNIT!
Some units are “auto-switching”
which do not require this so there is no selector switch on the back of units with this feature.
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DO NOT ATTEMPT TO REMOVE High-Rely media from their drive bays without
“unlocking” the drive with the key first! Forced removal of the drive will void your
warranty. The key has a mechanical interlock that blocks the drive from being removed.
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High-Rely media will not “power up” until the key lock, on the front of the drive, is turned
to the locked and on position. This is by design and prevents accidental media removal.
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The latest Service Packs are important! Microsoft has continued to Debug removable drives
on the Windows 2000, XP, 2003, 2008, Vista, Win 7 product lines.
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Not all eSATA ports are created equal. For maximum compatibility, we recommend that
only controllers based on the Silicon Image chip sets be used. Other eSATA ports may only
recognize the first drive in a multi-drive system or may not function at all. Ports should
support Hot-Swap and “port multiplier” capabilities.
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If you are using multiple trays in the single bay of your High-Rely in PM/JBOD mode, you
may have a drive letter problem as you change your media. Windows will assign drive
letters randomly, which will cause your backup software to fail.
You can use the High-
Rely Drive Manager utility HRDM2.MSI to solve this problem
. To do this, install
HRDM2 on the machine that the High-Rely system will be connected to. See
“Documentation SATAV2-2 ( the manual for the 1 Bay Slimline, 5 Bay, 7, 8 and 10 Bay
high-rely models)” available from our website, for more information.
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Particular photos in this manual may not be your exact unit.
The information in this manual primarily documents Windows 2000, 2003, 2008 or
XP systems with some coverage of Vista. Although the High-Rely may work with
Windows NT, Linux, Mac OS X and other operating systems, at this time, our tech
support can assist with Windows platforms only.
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Copyright © 2011 by Highly Reliable Systems. All rights reserved.
