Warranty
The product you have purchased comes with a limited warranty from Highfield Inflatables. The terms of the
warranty are set forth in the Warranty Information section of this manual. The warranty statement contains a
description of what is covered, what is not covered and the duration of coverage. Please review this important
information. The description and specifications contained herein were in effect at the time this manual was
approved for printing. Highfield Inflatables, whose policy is one of continued improvement, reserve the right to
discontinue models at any time, to change specification, designs, methods, or procedures without notice and
without incurring obligation.
Record your Hull Identification Number (HIN).
The HIN is located on the transom plate of your boat. You will need this information to obtain parts, warranty
service or provide information if your inflatable boat is stolen.
Highfield Boats—Retail Limited Warranty
1.
WHAT IS COVERED
Highfield boats are warranted to be free of defects in material and workmanship during the period described
hereafter:
2.
DURATION OF COVERAGE
a)
The entire vessel is covered for a period of
two (2) years
from the date the product is sold.
b)
The hull structure is covered by a
five (5) years
warranty.
c)
For commercial use or hire, the entire vessel has a
one (1) year
warranty.
3.
POWDER COATING
The powder coating is warranted for a period of 2 years against manufacturing defects.
This warranty excludes damage due to misuse of the boat and chemical or mechanical shocks such as:
a)
Collision, fire, theft, riot, etc.
b)
Alteration, modification, and tampering.
c)
Environmental corrosion and shocks due to acid rain, chemical fallout, industrial pollution, bird lime, tree sap,
hail, extreme weather, etc.
4.
CONDITION THAT MUST BE MET IN ORDER TO OBTAIN WARRANTY COVERAGE
Warranty coverage is available only to customers that purchase from an authorized Highfield dealer. Routine
maintenance outlined in the Owner’s manual must be performed in a timely manner in order to maintain
warranty coverage. If the retail customer performs this maintenance, Highfield Boats reserves the right to make
future warranty coverage contingent on proof of proper maintenance.
5.
WHAT HIGHFIELD BOATS WILL DO
Highfield Boats sole exclusive obligation under this warranty is limited to, at our option, repairing a defective
part, replacing such part or refunding the purchase price of the Highfield Boats product. The repair, replacement
of parts, or the performance of service under this warranty does not extend the life of this warranty beyond its
original expiration date.
6.
HOW TO OBTAIN WARRANTY COVERAGE
The customer must provide Highfield Boats with a reasonable opportunity to repair, and reasonable access to
the product for warranty service. Warranty claims shall be made by delivering the product for inspection to a
Highfield Boats dealer authorized to service the product. If the service provided is not covered by this warranty,
the purchaser shall pay for all related labor and material, and any other expenses associated with that service.
The purchaser shall not, unless requested by Highfield Boats, ship the product or parts of the product directly to
Highfield Boats. Proof of registered ownership must be presented to the dealer at the time warranty service is
requested in order to obtain coverage.